Retail Floor Leader: Fast-Paced Ops & Customer Care

JVR Software; Wartburg; Remoto; ZAR 180.000 - 260.000; Tempo pieno

Descrizione del lavoro

JVR Software in Wartburg (KwaZulu-Natal) invites applications for a Floor Manager to drive day-to-day shop-floor operations, supervise staff, and deliver excellent customer service while maintaining strong back-office controls.

The successful candidate will have 3–5+ years of supervisory experience in retail, be hands-on, highly organized, and capable of rostering, POS operations, stock control, and loss prevention in a busy environment.

Competenze

• 3 to 5+ years of supervisory or management experience in retail or convenience settings.
• Proficient with POS systems, cash handling, and GRV processing.
• Grade 12 / Matric required; Diploma in Retail or Business Management is advantageous.

Mansioni

• Oversee floor operations, merchandising, and customer service on a hands-on basis.
• Prepare and reconcile cash-ups and GRVs, monitor shrinkage and stock levels.
• Lead shift rostering and supervise cashiers to ensure smooth peak trading hours.
• Maintain security of opening/closing procedures and back-office administration.

Conoscenze

POS systems

Shift reconciliations

Cash-ups

GRV processing

Formazione

Grade 12 / Matric

Diploma in Retail or Business Management (advantage)

Descrizione del lavoro

JVR Software in Wartburg (KwaZulu-Natal) invites applications for a Floor Manager to drive day-to-day shop-floor operations, supervise staff, and deliver excellent customer service while maintaining strong back-office controls.

The successful candidate will have 3–5+ years of supervisory experience in retail, be hands-on, highly organized, and capable of rostering, POS operations, stock control, and loss prevention in a busy environment.