Store Manager: Lead Retail Ops & Customer Experience

Staff Solutions Recruitment; Vryburg; Presencial; ZAR 240.000 - 360.000; Jornada completa

Descripción de la vacante

Staff Solutions Recruitment is seeking a Store Manager/Assistant Manager in Vryburg to lead daily retail operations and deliver excellent customer service. You will oversee store maintenance, stock control, merchandising, and promotional activities while ensuring profitability and compliance with safety standards.

The ideal candidate has 2–5 years in retail/operations, a valid Code 8 license, and a Matric/NQF 5 or 6.

Formación

• Matric certificate (NQF 5/6) in Retail/Business Management preferred.
• Valid driving licence (Code 8).
• 2–5 years in retail/sales/operations as Assistant Manager or Store Manager.

Responsabilidades

• Asset & Store Maintenance: Keep the store neat, coordinate repairs, secure assets.
• Stock Control: Manage stock levels, reorder, identify slow-moving items, conduct stock takes, control shrinkage.
• Merchandising: Oversee product displays, layout, promotions, and maintain housekeeping standards.
• Marketing & Sales: Implement promotions, lead staff in displays, participate in marketing activities, achieve sales targets, organize events.
• Administration & Cash Handling: Maintain admin standards, oversee cash procedures, manage expenses, report daily figures.
• Security & Risk: Ensure security protocols are followed, monitor security staff, handle alarm calls, ensure health & safety standards.
• Customer Service: Train staff, assist customers, handle inquiries/complaints, enhance customer satisfaction.
• People Management: Assign duties, motivate, train, evaluate staff, manage staffing and attendance, conduct meetings.

Conocimientos

Analytical thinking

Coaching

Customer focus

Decision-making

Leadership

Problem-solving

Performance driven

Educación

Matric / NQF 5-6 in Retail or Business Management

Descripción del empleo

Staff Solutions Recruitment is seeking a Store Manager/Assistant Manager in Vryburg to lead daily retail operations and deliver excellent customer service. You will oversee store maintenance, stock control, merchandising, and promotional activities while ensuring profitability and compliance with safety standards.

The ideal candidate has 2–5 years in retail/operations, a valid Code 8 license, and a Matric/NQF 5 or 6.