Store Manager: Lead Retail Growth & Customer Experience

Tfg; South Africa; Presencial; ZAR 250.000 - 420.000; Jornada completa

Descripción de la vacante

TFG′s Volpes store at Brits Mall is seeking a Store Manager to lead a 40-hour operation, driving turnover and managing stock, while building a high-performing team. You will implement merchandising standards and control expenses to maximize profitability.

You will recruit, develop, and motivate staff, ensuring excellent customer service and a strong customer-focused atmosphere across all shifts. This role requires hands-on leadership and a proactive, results-driven mindset.

Formación

• Matric certificate is required.
• Minimum 3 years of retail experience with at least 1 year in store leadership.
• Experience in a store leadership role with turnover responsibility.

Responsabilidades

• Drive turnover to achieve targets.
• Control expenses and optimize profitability.
• Manage stock losses to keep shrinkage in line with company standards.
• Lead people: recruitment, development, and employee relations.
• Execute in-store merchandising strategy and standards.
• Ensure customer satisfaction by delivering excellent service.

Conocimientos

Leadership

Customer Service

Sales Aptitude

Communication

Negotiation

Planning & Organizing

Policy & procedures

Strategic Sales Planning

People management

Customer Loyalty

Digital Communications

Stock Management

Educación

Matric certificate

Descripción del empleo

TFG′s Volpes store at Brits Mall is seeking a Store Manager to lead a 40-hour operation, driving turnover and managing stock, while building a high-performing team. You will implement merchandising standards and control expenses to maximize profitability.

You will recruit, develop, and motivate staff, ensuring excellent customer service and a strong customer-focused atmosphere across all shifts. This role requires hands-on leadership and a proactive, results-driven mindset.