Store Manager: Growth Driver & People Leader

TFG Limited; Durban; On-site; ZAR 300,000 - 420,000; Full time

Job summary

TFG Limited in Durban invites applications for a Store Manager (45hr) overseeing Volpes at Gateway. You will drive turnover, manage expenses, and lead staff to deliver exceptional customer service and merchandised standards across the store.

The role requires hands-on leadership, a Matric certificate, and at least 3 years retail experience including 1 year in a leadership capacity. Join a dynamic team within a renowned retail group and contribute to growth.

Qualifications

• A Matric certificate.
• Minimum 3 years retail experience with a minimum of 1 year store leadership experience.

Responsibilities

• Driving turnover to ensure the achievement of targets
• Controlling expenses
• Managing stock losses to ensure shrinkage is in line with the Company standard
• People management, including recruitment, development of staff, employee relations, performance management
• Executing in-store merchandising strategy and standards
• Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers

Skills

Builds Customer Loyalty

Customer Service Delivery

Customer Value Management

Customer-Focused Approach

Effectively Presents Solutions

Knows the Buying Influences

Leverages Digital Communications with

Manages Resistance

Managing the Sales Process

Negotiation & Selling

Policy & procedures

Strategic Sales Planning

Leadership

Education

Matric certificate

3 years retail experience with 1 year store leadership experience

Job description

TFG Limited in Durban invites applications for a Store Manager (45hr) overseeing Volpes at Gateway. You will drive turnover, manage expenses, and lead staff to deliver exceptional customer service and merchandised standards across the store.

The role requires hands-on leadership, a Matric certificate, and at least 3 years retail experience including 1 year in a leadership capacity. Join a dynamic team within a renowned retail group and contribute to growth.