Store Manager: Growth, Leadership & Customer Experience

TFG Limited; East London; On-site; ZAR 350,000 - 480,000; Full time

Job summary

TFG Limited, Sportscene, Vincent Park East London, is looking for a Store Manager (45hr) to lead a high-traffic fashion store on-site in East London. You will be responsible for driving turnover, people management, merchandising execution and delivering an outstanding customer experience.

The role requires a Matric certificate and at least 3 years in retail with 1 year in store leadership, with a strong emphasis on leadership, teamwork and target achievement.

Qualifications

• Matric certificate is required.
• Minimum 3 years retail experience with at least 1 year store leadership experience.

Responsibilities

• Drive turnover to achieve targets.
• Control store expenses and manage costs.
• Minimise stock losses and shrinkage to company standards.
• Lead people: recruitment, development and performance management.
• Execute in-store merchandising standards.
• Deliver excellent customer service and satisfy customer needs.

Skills

Leadership

Managing the Sales Process

Strategic Sales Planning

Customer Loyalty

Customer Service Delivery

Negotiation & Selling

Customer-Focused Approach

Builds Customer Loyalty

Effectively Presents Solutions

Knows the Buying Influences

Policy & procedures

Leverages Digital Communications with 

Education

Matric certificate

Job description

TFG Limited, Sportscene, Vincent Park East London, is looking for a Store Manager (45hr) to lead a high-traffic fashion store on-site in East London. You will be responsible for driving turnover, people management, merchandising execution and delivering an outstanding customer experience.

The role requires a Matric certificate and at least 3 years in retail with 1 year in store leadership, with a strong emphasis on leadership, teamwork and target achievement.