Assistant Store Manager - South

Cash Crusaders; Soweto; On-site; ZAR 180,000 - 260,000; Full time

Job summary

Cash Crusaders store leadership role is described by responsibilities to drive sales, promote add-ons and revenue channels, maintain merchandising standards, and attract a loyal customer base. The position also emphasizes inventory control, stock management, and ensuring exceptional customer experiences.

The role includes acting on Mystery Shopper feedback, resolving complaints quickly, training and motivating staff, planning for succession, and fostering a positive work environment with

Responsibilities

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.
• Ensure consistent implementation of merchandising and marketing standards.
• Attract and retain a strong and loyal customer base.
• Oversee inventory controls and ensure effective stock management.
• Monitor store performance in line with stock availability and customer demand.
• Ensure exceptional customer experiences that exceed expectations.
• Review and act on Mystery Shopper reports and customer feedback.
• Resolve product and service‑related complaints quickly and effectively.
• Lead by example in reinforcing a customer‑first culture among staff.
• Train, develop and motivate staff to reach full potential.
• Plan for succession and promote internal growth.
• Manage performance consistently and fairly.
• Foster a positive, engaging and productive working environment.
• Ensure strict adherence to company policies, systems, and procedures.
• Oversee daily administrative duties, including cash‑ups, safe checks, alarm checks and maintenance of admin files.

Job description

Key Responsibilities

• Drive store performance to achieve and exceed sales targets.

• Maximise income streams through effective promotion of add-ons, GP, and other revenue channels.

• Ensure consistent implementation of merchandising and marketing standards.

• Attract and retain a strong and loyal customer base.

• Oversee inventory controls and ensure effective stock management.

• Monitor store performance in line with stock availability and customer demand.

• Ensure exceptional customer experiences that exceed expectations.

• Review and act on Mystery Shopper reports and customer feedback.

• Resolve product and service‑related complaints quickly and effectively.

• Lead by example in reinforcing a customer‑first culture among staff.

• Train, develop and motivate staff to reach full potential.

• Plan for succession and promote internal growth.

• Manage performance consistently and fairly.

• Foster a positive, engaging and productive working environment.

• Ensure strict adherence to company policies, systems, and procedures.

• Oversee daily administrative duties, including cash‑ups, safe checks, alarm checks and maintenance of admin files.