STORE MANAGER

Pepkor Speciality; Christiana; On-site; ZAR 250,000 - 380,000; Full time

Job summary

Pepkor Speciality in Christiana, North West, seeks a Store Manager to oversee daily store operations, drive sales, manage staff and budgets, and ensure excellent customer service with strong product knowledge.

The role requires 3–5 years retail experience, leadership, good communication, stock control, housekeeping, and the ability to work trading hours in the shopping center.

You will lead a team, implement promotions, and maintain visual merchandising standards.

Qualifications

• Matric or equivalent required; further retail qualifications an advantage.
• Three to five years retail experience as Assistant Manager or Supervisor.
• Computer literate with good communication and customer care skills.

Responsibilities

• Recruit, train, supervise and appraise staff.
• Manage staff and budgets (P&L, payroll).
• Maintain administrative records and financial reports (daily to monthly).
• Deal with customer queries and complaints; ensure pricing and stock control.
• Maximise profitability and meet sales targets; motivate staff to do so.
• Oversee visual merchandising and housekeeping.
• Inventory management and stock loss minimisation.
• Ensure health and safety compliance and VM strategy alignment.

Skills

Retail experience

Assistant Manager

Supervisor

Computer literacy

Communication skills

Customer care

Till operation

Stock management

Visual Merchandising

Housekeeping standards

Team leadership

Education

Matric or equivalent

Retail/business qualifications an advantage

Job description

CODE is seeking to employ a Store Manager who will be responsible for day-to-day activities.

The Store Manager is responsible for overseeing the daily operations of the store making sure it runs smoothly and effectively.

Their duties include motivating sales teams, creating business (store specific) strategies, implementing promotional material, managing controllable expenses, training new staff, also providing customers with a pleasant shopping experience through product knowledge, stock availability, excellent housekeeping, latest fashion trends, and minimizing stock losses.

Qualifications

• Matric or equivalent
• Further qualifications related to retail/business will be an advantage

Knowledge, Skills and Experience

• Three to five years retail experience as an Assistant Manager/Supervisor.
• Computer Literate
• Good communication skills
• Outstanding customer care skills, the ability to interact and communicate with customers
• Accurate and efficient till operation skills
• A high standard of work on the sales floor, dedication in maintaining
• Quality standards/housekeeping standards, willingness to take initiative if a job needs to be done
• Very good record of attendance and punctuality
• Willingness to consistently apply Company values and Company policies and procedures in all aspects of your work
• Good understanding of company VM strategy in terms of stock intensity and SKU availability
• Good planning, delegation skills and the ability to lead a team
• High stress tolerance
• Ability to work trading hours of the shopping center
• Understand the receiving procedure
• Ability to maintain the stockroom's layout and specification.

Key Responsibilities

• Recruiting, training, supervising and appraising staff.
• Managing staff
• Managing budgets (P&L, Payroll)
• Maintaining statistical and financial records (Daily, weekly and monthly administration)
• Dealing with customer queries and complaints.
• Overseeing pricing and stock control.
• Maximizing profitability and setting/meeting sales targets, including motivating staff to do so.
• Visual Merchandising & Housekeeping
• Inventory Management (Stock Management)
• Ensure The Base equipment is secured and accounted for
• Be aware of health & safety rules
• Understand The Base daily/weekly/monthly sales targets
• Produce a The Base specific action plan to minimize stock loss.