Retail Store Manager

Staff Focus; Limpopo; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Staff Focus in Limpopo is seeking an experienced Store Manager to drive turnover, lead people, and manage budgets in a busy clothing retail environment. You will oversee daily operations, stock, merchandising, and customer service while ensuring adherence to company policies.

The role requires at least matric and 1 year in store management, with a hands-on, adaptable leadership style. You will train and motivate the team, optimize stock, and strive to exceed targets in a dynamic retail setting.

Qualifications

• Matric / Grade 12 is required.
• 1 year store manager experience; 2 years retail management preferred.
• Experience in clothing or related retail is advantageous.
• Strong leadership and communication skills.
• Understanding of budgets, targets and cost management.
• Hands-on and adaptable store management approach.

Responsibilities

• Drive store turnover and achieve sales targets.
• Monitor performance and implement revenue strategies.
• Own store performance, budgets and key metrics.
• Control costs and improve profitability.
• Oversee daily store operations, opening/closing.
• Maintain cleanliness, safety and efficiency.
• Ensure policies are followed.
• Lead and mentor store staff.
• Maintain stock levels and merchandising on floor.
• Oversee stock receiving, replenishment and stock loss prevention.
• Recruit, train and supervise employees.
• Motivate team to hit targets and deliver service.
• Foster positive, accountable work environment.
• Manage staff performance and attendance.
• Ensure visual merchandising standards and presentation.
• Keep sales floor attractive and organized.
• Deliver excellent customer experience and handle inquiries.

Skills

Leadership

Team management

Communication

Sales targets

Budget & cost control

Organisational skills

Problem solving

Adaptability

Flexible hours

Education

Matric / Grade 12

Job description

Key Responsibilities:

• Drive store turnover and ensure sales targets are consistently achieved.


• Monitor sales performance, identify opportunities for improvement and implement strategies to increase revenue.


• Take ownership of store performance, budgets and key sales metrics.


• Manage operating costs and contribute to the overall profitability of the store.


• Oversee daily store operations, including opening and closing procedures.


• Maintain high standards of cleanliness, safety and operational efficiency.


• Ensure company policies and procedures are consistently followed.


• Remain hands‑on and actively involved in the day‑to‑day running of the store.


• Monitor and manage stock levels to ensure product availability.


• Oversee stock receiving, stock replenishment and merchandising on the sales floor.


• Implement effective stock control procedures and minimise stock losses.


• Ensure stock is handled accurately and efficiently.


• Recruit, train, mentor and supervise store employees.


• Motivate the team to achieve sales targets and maintain high service standards.


• Foster a positive, productive and accountable working environment.


• Manage staff performance, attendance and daily responsibilities.


• Ensure the store consistently meets visual merchandising and presentation standards.


• Maintain an attractive, organised and well‑presented sales floor.


• Ensure products are displayed appropriately and reflect the brand's image.


• Deliver an excellent customer experience by meeting and exceeding customer expectations.


• Handle customer queries, complaints and concerns professionally.

Minimum Requirements:

• Matric / Grade 12.


• At least 1 year of Store Manager experience, with 2 years of retail management experience preferred.


• Previous experience in a clothing or related retail environment will be advantageous.


• Strong leadership and team management skills.


• Excellent communication and interpersonal skills.


• A good understanding of sales targets, budgets, financial performance and cost management.


• Strong organisational, problem‑solving and decision‑making abilities.


• A hands‑on, adaptable approach to store management.


• Willingness to work flexible retail hours, including weekends and evenings where required.

Please note:

Only candidates who meet the minimum requirements will be considered for the role.