Store Leader: Drive Sales, Service & Growth

Clicks Group Limited; Cape Town; On-site; ZAR 420,000 - 660,000; Full time

Job summary

A leading retail company is seeking a Store Manager for its Cape Town location. The successful candidate will drive sales, manage store operations, and lead a diverse team to achieve financial and customer service goals. Candidates must have a minimum of 5 years’ experience in a retail environment and a relevant degree. Strong managerial and problem-solving skills are essential. This is a permanent position with market-related remuneration.

Qualifications

• Minimum 5 years’ experience in store management within a retail/FMCG environment.
• Extensive people management experience of a large and diverse workforce.
• Financial management experience including budgets and profit/loss statements.

Responsibilities

• Ensure achievement of financial performance by maximizing sales.
• Manage and control operational activities of the store.
• Oversee in-store visual merchandising execution.
• Ensure motivated employees through effective leadership.
• Schedule staff according to labor policies.
• Attend to administrative responsibilities efficiently.
• Execute customer service initiatives.
• Build relationships with relevant stakeholders.
• Monitor customer trends and competitor activity.
• Drive cohesion between store operations and pharmacy/clinic teams.
• Foster a high-performing business culture.

Skills

Sound managerial skills

Results and target driven

Planning and organising skills

Problem-solving skills

Strong customer orientation

Leading and Supervising

Delivering Results and Meeting Customer Expectations

Entrepreneurial and Commercial Thinking

Working with people

Analysing

Coping with Pressures and Setbacks

Education

Grade 12 (Maths 50% and English 50%)

B. Degree or Diploma (retail/finance management, pharmacy or related)

Job description

A leading retail company is seeking a Store Manager for its Cape Town location. The successful candidate will drive sales, manage store operations, and lead a diverse team to achieve financial and customer service goals. Candidates must have a minimum of 5 years’ experience in a retail environment and a relevant degree. Strong managerial and problem-solving skills are essential. This is a permanent position with market-related remuneration.