Store Leader: Customer-First Ops & Team Coach

Jonsson Workwear; Johannesburg; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Jonsson Workwear in Johannesburg is seeking a hands-on Store Leader to drive daily operations and deliver an outstanding customer experience. You will lead by example, coordinate a team, and ensure presentation standards are maintained across the store.

The ideal candidate brings proven experience in team leadership, exceptional interpersonal skills, and a strong commitment to service excellence. You thrive under pressure, drive accountability, and foster a culture of collaboration to achieve

Qualifications

• Experience leading a retail store team.
• Strong interpersonal and communication skills.
• Ability to maintain high service and presentation standards.

Responsibilities

• Oversee all daily store operations with precision and composure.
• Support, guide, and motivate the store team to excel.
• Communicate effectively with Regional Leader, team, and customers.
• Take initiative, delegate tasks, and drive accountability.
• Be the go-to leader, leading by example in conduct and presentation.
• Champion a customer-first mindset reflecting service excellence.

Skills

Store leadership

Team management

Customer service

Communication

Accountability

Job description

Jonsson Workwear in Johannesburg is seeking a hands-on Store Leader to drive daily operations and deliver an outstanding customer experience. You will lead by example, coordinate a team, and ensure presentation standards are maintained across the store.

The ideal candidate brings proven experience in team leadership, exceptional interpersonal skills, and a strong commitment to service excellence. You thrive under pressure, drive accountability, and foster a culture of collaboration to achieve