Retail Store Leader

Jonsson Workwear; Paarl; On-site; ZAR 240,000 - 300,000; Full time

Job summary

Jonsson Workwear is seeking a Store Leader for our Paarl store to oversee daily operations with precision and empathy, ensuring a brilliant customer experience. You will lead a motivated team across roles, driving accountability and operational excellence in a fast-paced retail environment.

You will coordinate with store leadership to deliver consistent service, manage workflows, and resolve customer queries promptly, contributing to the store's ongoing success and equity commitments.

Qualifications

• Experience leading a retail team and coordinating daily store operations.
• Strong interpersonal skills and customer service focus.
• Ability to delegate, drive accountability and handle pressure.

Responsibilities

• Be a go-to leader trusted by the team.
• Oversee daily operations of the Paarl store with precision.
• Inspire and guide a motivated team toward ongoing success.
• Communicate effectively with leadership, team and customers.
• Follow up on queries and ensure timely resolutions.

Skills

Leadership

Customer service

Communication

Team coordination

Job description

At Jonsson Workwear, we don't do what's necessary for our customers. We do MORE! Our vision is to serve every customer brilliantly at every opportunity, and one of the ways we achieve this is through our iconic Jonsson Workwear stores. Here, we go to great lengths to create an exceptional and elevated experience for everyone who steps into our world of workwear.

A key role that contributes to the seamless running of each store is Store Leader. They are the dependable go-to who can be counted on to support the day-to-day operations of the upcoming Jonsson Workwear Paarl. Through their comprehensive understanding of the store's processes, they are equipped to support the team in maintaining an efficient store, ensuring a brilliant customer experience.

The Store Leader role requires a results-driven individual with experience in supporting a team across a range of roles, someone who takes initiative and is comfortable delegating and driving accountability.

The ideal candidate for this essential role will be required to:

• Be a go-to individual who can be relied on by the team you lead.
• Take charge of overseeing the daily operations of Jonsson Workwear Potchefstroom with precision and grace under pressure.
• Support, inspire and guide a motivated team that will contribute to the store's ongoing success.
• Possess excellent interpersonal skills required to effectively communicate with the Business Leader, your team and your customers.
• Consistently follow up and follow through, ensuring tasks are completed and all customer queries are promptly resolved.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.