Store Leader: Elevate Retail Ops & Service

Jonsson Workwear; Paarl; On-site; ZAR 240,000 - 300,000; Full time

Job summary

Jonsson Workwear is seeking a Store Leader for our Paarl store to oversee daily operations with precision and empathy, ensuring a brilliant customer experience. You will lead a motivated team across roles, driving accountability and operational excellence in a fast-paced retail environment.

You will coordinate with store leadership to deliver consistent service, manage workflows, and resolve customer queries promptly, contributing to the store's ongoing success and equity commitments.

Qualifications

• Experience leading a retail team and coordinating daily store operations.
• Strong interpersonal skills and customer service focus.
• Ability to delegate, drive accountability and handle pressure.

Responsibilities

• Be a go-to leader trusted by the team.
• Oversee daily operations of the Paarl store with precision.
• Inspire and guide a motivated team toward ongoing success.
• Communicate effectively with leadership, team and customers.
• Follow up on queries and ensure timely resolutions.

Skills

Leadership

Customer service

Communication

Team coordination

Job description

Jonsson Workwear is seeking a Store Leader for our Paarl store to oversee daily operations with precision and empathy, ensuring a brilliant customer experience. You will lead a motivated team across roles, driving accountability and operational excellence in a fast-paced retail environment.

You will coordinate with store leadership to deliver consistent service, manage workflows, and resolve customer queries promptly, contributing to the store's ongoing success and equity commitments.