Store Leader

Jonsson Workwear; Cape Town; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Jonsson Workwear Tokai seeks a hands-on Store Leader to drive daily store operations, inspire the team and uphold our high standards of service and presentation.

You will lead by example, drive accountability, delegate tasks and ensure a seamless customer experience with a customer-first mindset.

We encourage applications from designated groups and candidates with disabilities in line with our employment equity commitments.

Responsibilities

• Oversee all aspects of daily store operations with precision and composure, ensuring a seamless customer experience.
• Support, guide, and motivate your team, fostering a culture of excellence and collaboration.
• Communicate effectively with your Regional Leader, your team, and your customers, building strong relationships at every level.
• Take initiative, delegate tasks, and drive accountability, ensuring that all responsibilities are fulfilled and customer queries are resolved promptly.
• Be the “go-to” leader—reliable, proactive, and always leading by example in both conduct and presentation.
• Champion a customer-first mindset, ensuring every interaction reflects our commitment to service excellence.

Job description

At Jonsson Workwear, we don’t do what’s necessary for our customers. We do MORE! Our vision is to serve every customer brilliantly at every opportunity, and one of the ways we achieve this is through our iconic Jonsson Workwear stores. Here, we go to great lengths to create an exceptional and elevated experience for everyone who steps into our world of workwear.

We are seeking a hands‑on, results‑driven Store Leader for Jonsson Workwear Tokai. As the dependable go‑to for your team, you will lead daily operations, inspire those around you, and uphold our high standards of service and presentation. Your natural leadership, initiative, and ability to drive accountability will be key to the store’s ongoing success.

The Store Leader role requires someone with proven experience in leading teams, exceptional interpersonal skills, and a passion for delivering outstanding service. You thrive under pressure, follow through on commitments, and take pride in elevating both your team and your store.

The ideal candidate for this essential role will be required to:

• Oversee all aspects of daily store operations with precision and composure, ensuring a seamless customer experience.
• Support, guide, and motivate your team, fostering a culture of excellence and collaboration.
• Communicate effectively with your Regional Leader, your team, and your customers, building strong relationships at every level.
• Take initiative, delegate tasks, and drive accountability, ensuring that all responsibilities are fulfilled and customer queries are resolved promptly.
• Be the “go‑to” leader—reliable, proactive, and always leading by example in both conduct and presentation.
• Champion a customer‑first mindset, ensuring every interaction reflects our commitment to service excellence.

In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.