Retail Store Leader

Jonsson Workwear; Paarl; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Jonsson Workwear Paarl is seeking a Store Leader to manage daily store operations, ensure a brilliant customer experience, and support a team across multiple roles. The role requires initiative, accountability and strong interpersonal skills to connect with customers and colleagues.

The ideal candidate will lead with precision under pressure, oversee busy shifts, and work closely with the Business Leader to maintain store standards and performance.

Qualifications

• Experience leading a team across multiple roles in a retail environment.
• Ability to take initiative and drive accountability.
• Excellent interpersonal skills to communicate with leaders, teams and customers.

Responsibilities

• Oversee daily store operations with precision.
• Support, inspire and guide a motivated team.
• Ensure excellent customer experience and timely query resolution.
• Communicate effectively with the Business Leader and staff.

Skills

Leadership

Communication

People management

Customer service

Job description

At Jonsson Workwear, we don’t do what’s necessary for our customers. We do MORE! Our vision is to serve every customer brilliantly at every opportunity, and one of the ways we achieve this is through our iconic Jonsson Workwear stores. Here, we go to great lengths to create an exceptional and elevated experience for everyone who steps into our world of workwear.

A key role that contributes to the seamless running of each store is Store Leader. They are the dependable go-to who can be counted on to support the day-to-day operations of the upcoming Jonsson Workwear Paarl. Through their comprehensive understanding of the store’s processes, they are equipped to support the team in maintaining an efficient store, ensuring a brilliant customer experience.

The Store Leader role requires a results-driven individual with experience in supporting a team across a range of roles, someone who takes initiative and is comfortable delegating and driving accountability.

The ideal candidate for this essential role will be required to:

• Be a go-to individual who can be relied on by the team you lead.
• Take charge of overseeing the daily operations of Jonsson Workwear Potchefstroom with precision and grace under pressure.
• Support, inspire and guide a motivated team that will contribute to the store’s ongoing success.
• Possess excellent interpersonal skills required to effectively communicate with the Business Leader, your team and your customers.
• Consistently follow up and follow through, ensuring tasks are completed and all customer queries are promptly resolved.

In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.