Store Launch Coordinator

Pedros Chicken; Oos-Kaap; On-site; ZAR 100,000 - 120,000; Full time

Job summary

A leading fast-food chain is opening a new store in Mthatha and is seeking passionate individuals to join the launch team. As a Shift Manager, you will manage store operations, ensure service quality, and maintain a strong team culture. Successful candidates will possess strong communication skills, attention to detail, and previous supervisory experience. This role offers the opportunity to grow in a fast-paced and exciting environment.

Qualifications

• Previous supervisory experience preferred.
• Strong leadership and organisational skills.
• Ability to work independently.

Responsibilities

• Greet customers warmly and create a positive first impression.
• Take customer orders accurately (in person, drive-thru, or online pickups).
• Present food and drinks neatly, correctly, and on time.
• Ensure orders match receipts and special requests.
• Maintain cleanliness of the counter, dining area, and presentation stations.
• Follow food safety, hygiene, and company standards at all times.
• Work closely with kitchen staff to ensure smooth order flow.
• Resolve minor customer concerns politely and elevate when necessary.
• Restock items such as cups, lids, sauces, and napkins.

Skills

Strong communication and customer service skills

Accuracy and attention to detail

Ability to work in a fast-paced environment

Time management and multitasking

Teamwork and cooperation

Basic cash-handling and POS skills

Problem-solving and adaptability

Good personal hygiene and professionalism

Job description

A leading fast-food chain is opening a new store in Mthatha and is seeking passionate individuals to join the launch team. As a Shift Manager, you will manage store operations, ensure service quality, and maintain a strong team culture. Successful candidates will possess strong communication skills, attention to detail, and previous supervisory experience. This role offers the opportunity to grow in a fast-paced and exciting environment.