Store General Assistant - Customer Service & Merchandising

Cashbuild Limited; Gauteng; On-site; ZAR 73,000 - 100,000; Full time

Job summary

Cashbuild Limited in South Africa invites applications for General Assistant at Tembisa Plaza. You will deliver comprehensive customer service, assist customers with queries, and support stock merchandising and housekeeping within your area.

Requirements include Grade 10 or Grade 12, English plus local language, valid SA ID or work permit, basic numeracy, and willingness to work shifts, weekends and public holidays; ability to work under pressure.

Qualifications

• Minimum Grade 10 or NQF 3 and 1 year work related experience, or Grade 12 without related work experience.
• Ability to communicate in English and the dominant language spoken in the area.
• Valid South African ID or work permit.
• Ability to perform basic calculations accurately.
• Willing to work shifts, weekends and public holidays.
• Must be able to work under pressure.

Responsibilities

• Advise and assist Customers on correct products and queries.
• Assist with and resolve Customer complaints.
• Bulk stock area to be merchandised safely and according to Store layout plan.
• Area fully merchandised according to Store layout and planograms.
• Ensure area is free of obstacles and customers can move safely in the aisle.
• Correct shelf price labelling within area of responsibility.
• Complete the required checklist when on duty with canteen and toilet/showers schedule.
• Maintain OHSA safety compliance within area of responsibility.
• Report discrepancies or damaged stock to Store Manager.

Skills

Customer service

Communication

Numeracy

Shift work

Education

Grade 10 or NQF 3

Grade 12

Job description

Cashbuild Limited in South Africa invites applications for General Assistant at Tembisa Plaza. You will deliver comprehensive customer service, assist customers with queries, and support stock merchandising and housekeeping within your area.

Requirements include Grade 10 or Grade 12, English plus local language, valid SA ID or work permit, basic numeracy, and willingness to work shifts, weekends and public holidays; ability to work under pressure.