Position Overview
The Stock Controller is responsible for managing, monitoring, and controlling all inventory within the lodge to ensure the efficient operation of the Food & Beverage, Housekeeping, Maintenance, Spa, and other operational departments. The role focuses on maintaining accurate stock records, minimising losses, ensuring timely procurement, and supporting departmental cost controls while upholding the high standards expected in a luxury 5-star environment.
Key Duties & Responsibilities
Inventory Management
- Receive, inspect, and verify all incoming stock deliveries against purchase orders and delivery notes.
- Ensure all stock is accurately captured into the inventory management system.
- Maintain minimum and maximum stock levels.
- Ensure proper storage and rotation of stock using FIFO (First In, First Out).
- Monitor expiry dates and prevent obsolete or expired stock.
Stock Control
- Conduct daily, weekly, and monthly stock counts.
- Perform spot checks on high-value inventory items.
- Investigate stock discrepancies and variances.
- Prepare stock variance reports for management.
- Ensure accurate issue and return of stock.
Procurement Support
- Assist with preparing purchase requisitions.
- Liaise with suppliers regarding deliveries and shortages.
- Follow up on outstanding orders.
- Compare supplier invoices against purchase orders and delivery notes.
- Ensure all procurement follows company purchasing procedures.
Food & Beverage Stock
- Monitor food, beverage, wine, and bar stock.
- Control beverage and wine cellar inventory.
- Ensure portion control systems are followed.
- Assist with food and beverage cost management.
- Monitor breakages and wastage.
Housekeeping & Operational Stock
- Control housekeeping linen, guest amenities, cleaning chemicals, and consumables.
- Monitor uniforms and staff equipment.
- Maintain stock levels for guest room supplies.
- Track laundry and linen usage.
Maintenance Stores
- Manage engineering and maintenance inventory.
- Control spare parts, tools, and maintenance consumables.
- Ensure critical items are always available.
- Assist with month-end stock valuations.
- Prepare inventory reports for Finance.
- Monitor inventory costs and identify cost-saving opportunities.
- Ensure compliance with budget targets.
Systems & Administration
- Maintain accurate inventory records.
- File supplier invoices, delivery notes, and stock documentation.
- Generate stock movement and consumption reports.
- Maintain stock registers and inventory databases.
Compliance
- Ensure compliance with company stock control procedures.
- Follow HACCP and food safety standards.
- Ensure secure storage of high-value stock.
- Comply with health and safety regulations.
- Work closely with the Finance, Procurement, Food & Beverage, Housekeeping, Spa, and Maintenance departments.
- Train staff on stock control procedures where required.
Assist department heads with stock forecasting.
Minimum Qualifications
- Grade 12 (Matric).
- Diploma or Certificate in Inventory Management, Logistics, Supply Chain, Hospitality Management, Finance, or a related field.
- Food Safety/HACCP certification is advantageous.
- Valid driver's licence is advantageous.
Experience Required
- 3–5 years' experience as a Stock Controller, Inventory Controller, or Stores Controller.
- Previous experience in a 4- or 5-star hotel, luxury lodge, or hospitality environment is highly preferred.
- Experience controlling food, beverage, housekeeping, and maintenance stock.
- Experience with stock audits and inventory reconciliations.
- Experience working with hospitality inventory management systems.
Knowledge & Skills
- Strong inventory and stock control knowledge.
- Excellent numerical and analytical skills.
- Strong attention to detail and accuracy.
- Understanding of purchasing procedures.
- Knowledge of FIFO inventory management.
- Knowledge of food cost and beverage cost controls.
- Experience using inventory and ERP systems such as PlusPoint, Procure, Materials Control, SAP, or Pastel Evolution.
- Good communication and interpersonal skills.
- Strong organisational and time management skills.
- Ability to work independently and meet deadlines.
Personal Attributes
- Honest and trustworthy.
- High level of integrity and accountability.
- Detail-oriented and methodical.
- Well organised and efficient.
- Reliable and dependable.
- Proactive with strong problem-solving abilities.
- Able to work under pressure.
- Team player with a positive attitude.
- Flexible to work weekends, public holidays, and shifts when required.
Key Performance Indicators (KPIs)
- Inventory accuracy percentage.
- Stock variance within approved limits.
- Timely completion of stock counts.
- Reduction in stock losses, wastage, and shrinkage.
- Accuracy of stock reports and reconciliations.
- On-time processing of deliveries and stock issues.
- Compliance with stock control procedures.
- Food and beverage cost performance.
- Audit compliance and inventory audit results.
- Supplier delivery accuracy and turnaround times.
- Effective maintenance of minimum and maximum stock levels.
Stock Controller Hout Bay, Western Cape, ZA