Stewards

Crew Life at Sea Ltd.; Cape Town; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Crew Life at Sea Ltd. in Cape Town, South Africa, seeks a Steward to ensure guest comfort aboard our voyage fleet. You will maintain cabins, public areas and crew spaces, restock supplies and uphold our high cleanliness standards.

The role emphasizes superb guest service, prompt responses to requests, and teamwork with Housekeeping and Food & Beverage. Candidates should perform well under pressure, communicate clearly, and bring a positive attitude and strong work ethic to a dynamic cruise ship

Qualifications

• Experience in hospitality or cruise ship environment preferred.
• Able to work under pressure and adapt to a dynamic setting.
• Strong communication and guest-service mindset required.

Responsibilities

• Clean guest cabins, public areas and crew quarters daily.
• Restock supplies and maintain appearance to high cleanliness standards.
• Respond to guest requests and assist with special needs.
• Participate in safety drills and follow procedures.

Skills

Customer service

Communication

Time management

Attention to detail

Teamwork

Job description

, permanent

As a Steward, you will play a crucial role in ensuring the comfort and satisfaction of our guests during their voyage. You will be responsible for maintaining the cleanliness and appearance of guest cabins, public areas, and crew quarters. This includes daily cleaning, restocking supplies, and ensuring all areas are up to our high standards of cleanliness.

In addition to maintaining the physical appearance of the ship, Stewards also play a key role in providing exceptional customer service to our guests. You will be responsible for responding to guest requests and inquiries, as well as assisting with any special requests or needs. This requires excellent communication skills, a friendly and approachable demeanor, and the ability to anticipate and fulfill guest needs.

As a member of the crew, you will also be responsible for participating in safety drills and following all safety procedures to ensure the well-being of our guests and crew members. You will work closely with other departments, such as housekeeping and food and beverage, to ensure a seamless and enjoyable experience for our guests.

The ideal candidate for this role will have previous experience in a similar position, preferably in a hospitality or cruise ship environment. You must be able to work well under pressure, have excellent time management skills, and be able to adapt to a constantly changing work environment. A positive attitude, strong work ethic, and a passion for providing exceptional customer service are also essential qualities for this role.

• In return for your hard work and dedication, Crew Life at Sea offers competitive compensation and benefits packages, as well as opportunities for career growth and development.