Spa Facilities & Guest Experience Coordinator (Seasonal)

Mfspabeautyplacements; Cape Town; On-site; ZAR 112,000 - 134,000; Part time

Benefits offered by this job

Service Commission

10% Retail Commission

Employee Wellness Programs

Tips / Gratuities

Excellent earning potential

Job summary

Steenberg CPT in Western Cape, SA seeks a Spa Facilities Coordinator for a 6-month seasonal contract starting 01 October 2026. The role oversees the daily operation and maintenance of luxury spa facilities, including thermal suites and gardens, with a focus on safety, cleanliness and guest comfort.

The ideal candidate will promote spa treatments and retail products to support revenue growth, while collaborating with spa teams to ensure seamless guest experiences and compliance with health and

Qualifications

• SA citizen or valid SA work permit (we do not offer permits).
• International accreditation from ITEC / SAAHSP / CIBTAC / CIDESCO.
• Reliable transport within the Southern Suburbs or be based within greater Constantia region.
• Professionally groomed - 5-star appearance - looking the part.
• Prior experience in a Hotel-Spa / Cruise Ship / Luxury Salon or Day Spa.
• Ability to perform a Spa Treatment when operationally required.
• Must be committed for the full duration of the fixed term contract.

Responsibilities

• Guest Experience: Ensure all spa facilities are beautifully presented, fully operational and guest-ready, creating a tranquil and luxurious environment.
• Facilities Management: Oversee the daily upkeep of the thermal suite, hydro facilities, swimming pools, outdoor gardens and relaxation areas, ensuring exceptional standards of cleanliness, comfort and safety.
• Sales & Revenue Generation: Proactively engage with guests in poolside and outdoor areas to recommend and upsell spa treatments, packages and retail products, working closely with reception to maximise bookings and revenue.
• Operational Coordination: Conduct daily facility inspections, identify maintenance or housekeeping requirements and liaise with the relevant departments to ensure prompt resolution.
• Guest Flow Management: Monitor facility usage and coordinate guest access to prevent overcrowding and maintain a seamless, relaxing spa experience.
• Health & Safety: Ensure all facilities comply with relevant health, safety and hygiene standards, proactively identifying and addressing potential risks.
• Team Collaboration: Work closely with the Spa Manager, therapists, reception, housekeeping and maintenance teams to maintain operational excellence and continuously improve guest satisfaction.
• Sustainability: Promote responsible water and energy consumption and support environmentally conscious practices throughout the spa and garden facilities.

Education

Beauty Diploma / Health & Skin Care / Beauty Therapy / Somatology / Cosmetology

Job description

Steenberg CPT in Western Cape, SA seeks a Spa Facilities Coordinator for a 6-month seasonal contract starting 01 October 2026. The role oversees the daily operation and maintenance of luxury spa facilities, including thermal suites and gardens, with a focus on safety, cleanliness and guest comfort.

The ideal candidate will promote spa treatments and retail products to support revenue growth, while collaborating with spa teams to ensure seamless guest experiences and compliance with health and