Social Support Facilitator

Placements24; Upington; On-site; ZAR 134,000 - 201,000; Full time

Benefits offered by this job

Competitive entry-level salary

On-the-job training

Supportive team environment

Career growth potential

Job summary

Placements24 seeks a compassionate Social Support Facilitator to help residents in Upington access resources and improve quality of life. You will connect individuals and families with services, provide guidance on daily challenges, and foster community well-being in a supportive team environment.

Responsibilities include needs assessments, facilitating access to social services and programs, and coordinating with NGOs and government bodies.

Qualifications

• A Grade 12 certificate or equivalent is required.
• Certificate or diploma in Social Auxiliary Work or related field is advantageous.
• Experience in social support or community service is beneficial.
• Excellent interpersonal and communication skills with diverse backgrounds.
• Demonstrated empathy, patience, and willingness to help others.
• Basic understanding of community resources and social welfare systems.
• Ability to work independently and manage time effectively.

Responsibilities

• Identify individuals and families requiring social support and conduct initial needs assessments.
• Provide practical assistance and guidance on accessing social services, financial aid, and community programs.
• Facilitate access to resources such as food banks, housing assistance, and educational opportunities.
• Offer emotional support and companionship to clients, helping them feel connected and valued.
• Collaborate with local NGOs, government agencies, and community leaders to coordinate support efforts.
• Maintain accurate records of client interactions, support provided, and outcomes achieved.

Skills

Interpersonal skills

Communication skills

Empathy

Time management

Community engagement

Education

Grade 12 certificate

Certificate/Diploma in Social Auxiliary Work

Job description

About the Role

Our client is seeking a compassionate and proactive Social Support Facilitator to join their team in Upington . This role focuses on providing essential support and guidance to individuals and families within the community, helping them to access resources and improve their quality of life. You will play a key role in connecting people with the services they need, offering assistance with daily challenges, and fostering a sense of community well-being. This is an opportunity for an empathetic individual to make a tangible difference in the lives of residents in Upington , working within an organization dedicated to social upliftment and support.

Key Responsibilities

• Identify individuals and families requiring social support and conduct initial needs assessments.
• Provide practical assistance and guidance on accessing social services, financial aid, and community programs.
• Facilitate access to resources such as food banks, housing assistance, and educational opportunities.
• Offer emotional support and companionship to clients, helping them feel connected and valued.
• Collaborate with local NGOs, government agencies, and community leaders to coordinate support efforts.
• Maintain accurate records of client interactions, support provided, and outcomes achieved.

Requirements

• A Grade 12 certificate or equivalent; a certificate or diploma in Social Auxiliary Work or a related field is advantageous.
• Previous experience in a social support or community service role is beneficial.
• Excellent interpersonal and communication skills, with the ability to relate to people from diverse backgrounds.
• Demonstrated empathy, patience, and a genuine desire to help others.
• Basic understanding of community resources and social welfare systems.
• Ability to work independently and manage time effectively.

Benefits

• Competitive entry-level salary with regular reviews.
• Opportunities for on-the-job training and skill development.
• A supportive team environment focused on community impact.
• The rewarding experience of assisting individuals and families.
• Potential for career growth within the organization.