Community Support Worker

Placements24; East London; On-site; ZAR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

Training & development

Supportive team

Job summary

Placements24 in East London is seeking a compassionate Community Support Worker to provide practical help and emotional support to individuals and families in need. You will engage with community members, assess needs, and coordinate access to social services, healthcare, and educational programs.

The role focuses on building trust, maintaining records, and collaborating with local organizations to improve well-being in the Eastern Cape community.

Qualifications

• Experience in social work, community services, counseling, or a related field.
• Excellent interpersonal and rapport-building skills with diverse populations.
• Ability to work independently and in a team.
• Genuine commitment to helping and empowering individuals in East London.

Responsibilities

• Provide direct support and assistance to community members facing various challenges.
• Conduct needs assessments to identify individual and family requirements for support services.
• Connect individuals with relevant resources, such as social services, healthcare, and educational programs.
• Offer emotional support and counseling to individuals experiencing distress or difficult circumstances.
• Maintain accurate and confidential client records and progress notes.
• Collaborate with other community organizations and professionals to coordinate care and services.

Skills

Empathy

Active listening

Interpersonal skills

Trust-building

Community resources knowledge

Job description

About the Role

Our client is looking for a compassionate and dedicated Community Support Worker to provide essential assistance to individuals and families in need within East London . This hands-on role involves direct engagement with community members, offering practical help, guidance, and emotional support to improve their well-being. You will work closely with various social services and community groups to ensure beneficiaries receive the comprehensive support they require, making a tangible difference in their lives within the Eastern Cape .

Key Responsibilities

• Provide direct support and assistance to community members facing various challenges.
• Conduct needs assessments to identify individual and family requirements for support services.
• Connect individuals with relevant resources, such as social services, healthcare, and educational programs.
• Offer emotional support and counseling to individuals experiencing distress or difficult circumstances.
• Maintain accurate and confidential client records and progress notes.
• Collaborate with other community organizations and professionals to coordinate care and services.

Requirements

• Experience in social work, community services, counseling, or a related field.
• Excellent interpersonal skills and the ability to build trust and rapport with diverse populations.
• Strong empathy, patience, and active listening skills.
• Knowledge of local social services and community resources.
• Ability to work independently and as part of a team.
• A genuine commitment to helping and empowering individuals in the East London community.

Benefits

• Competitive salary and benefits package.
• A rewarding role focused on direct community impact.
• Opportunities for training and professional development in social support.
• Work within a supportive and caring team environment.
• Make a meaningful contribution to the lives of individuals in the Eastern Cape .