Social Support Advisor

Placements24; Siyancuma Local Municipality; On-site; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Salary package

Professional development

Supportive team

Community impact

Diversity exposure

Job summary

Placements24 in Upington, Northern Cape seeks a compassionate Social Support Advisor to assess client needs, provide counseling, and connect individuals and families with social services, benefits, and community programs.

You will maintain confidential records, develop tailored support plans, and liaise with health professionals and service providers to improve clients' well-being in a busy, client-facing environment.

Qualifications

• Degree in Social Work, Psychology or related field required.
• Experience in social support, counseling or case management.
• Strong knowledge of welfare systems and resources in the Northern Cape.
• Excellent communication and empathetic engagement skills.
• Ability to work independently and manage a caseload.
• Commitment to ethics and client confidentiality.

Responsibilities

• Conduct comprehensive assessments of clients' social, emotional, and economic circumstances.
• Provide counseling and emotional support to individuals and families.
• Assist clients in accessing welfare benefits and community programs.
• Develop and implement individualized support plans.
• Coordinate with service providers, healthcare professionals, and community organizations.
• Maintain confidential client records and progress reports.

Skills

Excellent communication

Empathetic engagement

Active listening

Counseling experience

Independent work

Education

Bachelor's degree in Social Work, Psychology, or related social science

Job description

About the Role

Our client is seeking a compassionate and professional Social Support Advisor to provide essential guidance and assistance to individuals and families in need within Upington, Northern Cape . This role focuses on assessing client needs, offering counseling, and connecting them with appropriate social services, support networks, and resources. You will play a vital part in helping clients navigate complex personal challenges and improve their overall well-being. This position requires a dedicated individual committed to making a positive difference in the lives of community members in the Upington area, working in a direct, client-facing capacity.

Key Responsibilities

• Conduct comprehensive assessments of clients' social, emotional, and economic circumstances.
• Provide counseling and emotional support to individuals and families facing various life challenges.
• Assist clients in accessing relevant social services, welfare benefits, and community programs.
• Develop and implement individualized support plans tailored to client needs.
• Liaise with other service providers, healthcare professionals, and community organizations to coordinate care.
• Maintain accurate and confidential client records and progress reports.

Requirements

• A degree or equivalent qualification in Social Work, Psychology, or a related social science field.
• Proven experience in providing social support, counseling, or case management.
• Strong understanding of social welfare systems and available community resources in the Northern Cape .
• Excellent communication, active listening, and empathetic engagement skills.
• Ability to work independently and manage a caseload effectively.
• Commitment to ethical practice and client confidentiality.

Benefits

• Competitive annual salary package.
• Opportunities for continuous professional development and specialized training.
• A supportive team environment focused on client success and personal growth.
• The fulfillment of making a meaningful contribution to the well-being of the Northern Cape community.
• Exposure to diverse client needs and supportive interventions.