Social Support Coordinator - Soweto

Placements24; Soweto; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive salary package

Training and development opportunities

Supportive team environment

Impactful role

Job summary

Placements24 in Soweto is seeking a dedicated Social Support Coordinator to connect residents with essential services, assess needs, and guide access to programs that address social and health challenges.

You will collaborate with NGOs and government partners, maintain confidential case files, and support individuals and families through complex processes, delivering meaningful outcomes for the Soweto community.

Qualifications

• Relevant qualification in Social Work or related field.
• 1–3 years experience in social support or community outreach.
• Familiarity with Soweto and Gauteng resources.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Conduct comprehensive needs assessments for individuals and families.
• Develop individualized support plans guiding access to resources.
• Provide information, referrals, and guidance on social welfare programs.
• Assist clients with documentation and navigating bureaucratic processes.
• Coordinate with NGOs, government agencies, and healthcare providers.
• Monitor progress and follow up for successful service integration.
• Maintain confidential case files and program documentation.

Skills

Interpersonal skills

Communication skills

Problem solving

Case management

Diversity & inclusion

Resource navigation

Education

Social Work degree

Job description

About the Role

Our client is seeking a dedicated and proactive Social Support Coordinator to join their team serving the Soweto community in Gauteng. This role is focused on connecting individuals and families with essential social services, resources, and support networks to improve their well-being and quality of life. You will act as a vital link, assessing needs, providing guidance, and facilitating access to programs that address social, economic, and health challenges. This position offers a meaningful opportunity to contribute directly to the strength and resilience of the Soweto community.

Key Responsibilities

• Conduct comprehensive needs assessments for individuals and families seeking support.
• Develop individualized support plans outlining pathways to access resources and services.
• Provide information, referral, and guidance on available social welfare programs and community initiatives.
• Assist clients in navigating bureaucratic processes and accessing necessary documentation.
• Coordinate with local NGOs, government agencies, and healthcare providers to ensure holistic support.
• Monitor client progress and follow up to ensure successful integration of services.
• Maintain accurate and confidential case files and program documentation.

Requirements

• A relevant qualification in Social Work, Community Development, or a related field.
• Previous experience (1-3 years) in social support, case management, or community outreach.
• Understanding of social challenges prevalent in urban communities like Soweto.
• Excellent interpersonal, communication, and problem-solving skills.
• Ability to work with diverse populations and build trust.
• Familiarity with local resources and service providers in the Gauteng region.

Benefits

• Competitive salary package and potential for annual increments.
• Comprehensive training and professional development opportunities.
• Supportive team environment with regular case consultations.
• Opportunity to make a profound impact on the lives of community members.
• Contribute to positive social change within a vibrant community.