Social Services Advocate

Placements24; Gqeberha; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Supportive team environment

Paid time off

Job summary

Placements24 is recruiting a compassionate Social Services Advocate to support vulnerable individuals and families in Port Elizabeth. The role involves direct case management, needs assessments, and advocating for access to housing, healthcare, and employment services.

You will connect clients with community resources, maintain confidential records, and provide crisis intervention to ensure safety and well-being. A social work-related background with strong communication skills is essential.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• At least 3 years of experience in case management, social work, or advocacy roles.
• Strong understanding of social welfare systems and community resources.
• Excellent counseling, active listening, and empathetic communication skills.
• Ability to work effectively under pressure and manage sensitive client information.
• Proficiency in relevant software for case management and documentation.

Responsibilities

• Provide direct case management and support services to clients facing social challenges.
• Conduct comprehensive needs assessments and develop individualized service plans.
• Advocate for clients' rights and access to essential services such as housing, healthcare, and employment assistance.
• Connect clients with community resources and support networks, facilitating referrals.
• Maintain accurate and confidential client records, documenting progress and outcomes.
• Provide crisis intervention and support as needed, ensuring client safety and well-being.

Skills

Case management

Active listening

Empathetic communication

Counseling

Crisis intervention

Education

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Job description

About the Role

Our client, a dedicated non-profit organization committed to supporting vulnerable individuals and families in Port Elizabeth , is seeking a compassionate and tenacious Social Services Advocate . This critical role involves providing direct support, advocacy, and resource navigation to clients facing various social challenges, including poverty, homelessness, and access to essential services. You will work closely with individuals to understand their needs, connect them with appropriate resources, and empower them to achieve greater stability and well-being. This is a highly rewarding position for someone passionate about making a direct and positive impact on the lives of those in need within the community.

Key Responsibilities

• Provide direct case management and support services to clients facing social challenges.
• Conduct comprehensive needs assessments and develop individualized service plans.
• Advocate for clients' rights and access to essential services such as housing, healthcare, and employment assistance.
• Connect clients with community resources and support networks, facilitating referrals.
• Maintain accurate and confidential client records, documenting progress and outcomes.
• Provide crisis intervention and support as needed, ensuring client safety and well-being.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• At least 3 years of experience in case management, social work, or advocacy roles.
• Strong understanding of social welfare systems and community resources.
• Excellent counseling, active listening, and empathetic communication skills.
• Ability to work effectively under pressure and manage sensitive client information.
• Proficiency in relevant software for case management and documentation.

Benefits

• Competitive salary and a comprehensive benefits package.
• Opportunities for ongoing training and professional development.
• A supportive work environment with a dedicated team.
• The profound satisfaction of helping individuals and families improve their lives.
• Paid time off and other employee wellness programs.