Social Services Advocate

Placements24; Randburg; Hybrid; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Professional development

Job summary

Placements24 in Randburg is seeking a Social Services Advocate to champion rights and access to essential social services, including housing and legal aid, for vulnerable individuals. The role combines in-person client meetings with remote support.

You will conduct interviews, represent clients with government agencies, deliver workshops, and maintain case files. A strong communicator with knowledge of welfare policies and Randburg resources is essential.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• Experience in advocacy, social work, or client support services.
• Ability to manage a hybrid work schedule combining remote and in-person meetings.
• Strong understanding of social welfare policies and services.
• Excellent negotiation, communication, and advocacy skills.
• Knowledge of Randburg community resources.

Responsibilities

• Provide information and support to clients regarding their rights and available social services.
• Assist clients in navigating applications for government benefits, housing, and other services.
• Conduct client interviews and assessments to understand needs.
• Represent clients' interests in meetings with government agencies and service providers.
• Develop and deliver workshops on rights and access to services.
• Maintain accurate client files and document advocacy outcomes.

Skills

Negotiation

Communication

Advocacy

Education

Bachelor’s degree in Social Work, Law, Public Administration, or related field

Job description

About the Role

Our client is seeking a passionate and determined Social Services Advocate to champion the rights and needs of vulnerable individuals and groups in Randburg . This hybrid role requires you to engage with clients both in person and remotely, ensuring they have access to essential social services, legal aid, and support systems. You will play a critical role in empowering clients, providing them with information, and representing their interests to relevant authorities and organizations. The ideal candidate is a strong communicator, adept at navigating complex systems, and committed to social justice within the Gauteng province.

Key Responsibilities

• Provide information and support to clients regarding their rights and available social services.
• Assist clients in navigating complex application processes for government benefits, housing, and other essential services.
• Conduct client interviews and assessments to understand their specific needs and challenges.
• Represent clients' interests in meetings with government agencies, service providers, and community organizations.
• Develop and deliver workshops on rights and access to services for community members.
• Maintain accurate client case files and document all advocacy efforts and outcomes.

Requirements

• Bachelor’s degree in Social Work, Law, Public Administration, or a related field.
• Experience in advocacy, social work, or client support services.
• Ability to manage a hybrid work schedule, balancing remote communication with in-person meetings.
• Strong understanding of social welfare policies, legislation, and service delivery systems.
• Excellent negotiation, communication, and advocacy skills.
• Knowledge of the challenges and resources available within the Randburg community.

Benefits

• Competitive annual salary and performance-based incentives.
• Hybrid work arrangement promoting flexibility and work-life balance.
• Opportunities for professional development and specialized training in advocacy.
• Comprehensive health insurance and retirement plan options.

Be a vital part of improving access to justice and social support for the community.