Family Support Advocate

Placements24; Soweto; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Professional development

Collaborative team environment

Meaningful work in Soweto community

Flexible working arrangements

Job summary

Placements24 is seeking a compassionate Family Support Advocate to serve the Soweto community. You will provide direct support, advocacy, and practical assistance to families navigating challenges and accessing resources.

Collaboration with a dedicated team is essential to strengthen family resilience and well-being. The role emphasizes effective communication, problem-solving, and a commitment to empowering diverse families.

Qualifications

• Experience in family support, social services, counseling or related field.
• Strong understanding of family dynamics and community resources.
• Excellent interpersonal and communication abilities.
• Ability to build trust with diverse families.
• Advocacy focused and empowering approach.

Responsibilities

• Provide direct support and advocacy to families facing parenting, financial hardship, and social isolation.
• Assess family needs and develop personalized support plans.
• Link families to community resources and services.
• Offer guidance on parenting strategies and child well-being.
• Maintain confidential client records and notes.
• Lead support groups and workshops for families.

Skills

Interpersonal skills

Communication

Active listening

Advocacy

Problem solving

Education

Social Work degree

Psychology degree

Job description

About the Role

Our client is seeking a compassionate and dedicated Family Support Advocate to join their team serving the Soweto community. This role is focused on providing comprehensive support to families facing challenges, helping them navigate resources and strengthen their capacity to thrive. You will offer guidance, advocacy, and practical assistance, working collaboratively with families to achieve positive outcomes. The ideal candidate is passionate about empowering families, possesses strong communication and problem-solving skills, and is committed to fostering a supportive environment where families can access the help they need. You will be an integral part of a team dedicated to making a difference in the lives of families in Soweto.

Key Responsibilities

• Provide direct support and advocacy services to families facing a range of challenges, including parenting, financial hardship, and social isolation.
• Conduct initial assessments of family needs and develop personalized support plans.
• Connect families with appropriate community resources, services, and agencies.
• Offer guidance and support on effective parenting strategies and child well-being.
• Maintain accurate and confidential client records and case notes.
• Facilitate support groups and workshops for families on relevant topics.

Requirements

• Experience working in family support, social services, counseling, or a related field.
• Understanding of family dynamics, child development, and community support systems.
• Excellent interpersonal, communication, and active listening skills.
• Ability to build trust and rapport with families from diverse backgrounds.
• Strong advocacy skills and a commitment to client empowerment.
• A relevant qualification in social work, psychology, or a related discipline is preferred.

Benefits

• A competitive salary commensurate with your experience and qualifications.
• Opportunities for professional development and ongoing training.
• A supportive and collaborative team environment.
• Meaningful work that contributes to the strengthening of families within the Soweto community.
• Flexible working arrangements within team operational needs.