About the Role
Our client is seeking a visionary Social Media Manager to steer the social media strategy for their rapidly expanding e-commerce brand based out of Pretoria . This leadership role requires a strategic thinker capable of translating brand vision into engaging social content and campaigns that resonate with a target audience and drive measurable business outcomes. You will be responsible for developing overarching social media strategies, managing a team of social media specialists, overseeing content creation, and analyzing performance to ensure continuous improvement and alignment with sales objectives. This is an exciting opportunity for a seasoned social media professional to shape the digital narrative of a leading online retailer, working in a fully remote capacity with significant autonomy and impact.
Key Responsibilities
- Develop and execute a comprehensive, multi-platform social media strategy that aligns with the overall e-commerce business objectives and brand guidelines.
- Lead, mentor, and manage a team of social media coordinators and content creators, fostering a collaborative and high-performing environment.
- Oversee the creation of compelling, high-quality, and on-brand content across all social channels, including developing campaign concepts and creative direction.
- Manage the social media advertising budget, including planning, execution, and optimization of paid social campaigns to drive customer acquisition and sales.
- Monitor social media trends, competitive landscape, and customer sentiment, providing strategic insights and adapting strategies as needed for maximum impact in the online retail space.
- Analyze and report on key social media metrics (engagement, reach, conversions, ROI), using data to inform strategy adjustments and demonstrate the value of social media efforts.
Requirements
- Master's degree or equivalent experience in Marketing, Communications, or a related field.
- 7+ years of progressive experience in social media management, with a significant focus on e-commerce or direct-to-consumer brands.
- Proven track record of developing and executing successful social media strategies that drive significant growth in engagement and sales.
- Expertise in social media analytics, advertising platforms (e.g., Facebook Ads Manager, LinkedIn Campaign Manager), and content management systems.
- Strong leadership, team management, and project management skills.
- Exceptional communication, storytelling, and creative thinking abilities.
Benefits
- Highly competitive annual salary with attractive bonus structure.
- Full remote work arrangement, allowing flexibility and work-life balance.
- Comprehensive health, dental, and vision insurance.
- Significant budget for professional development and industry conferences.
- Opportunity to shape the social media strategy of a leading e-commerce brand.