E-commerce Social Media Coordinator

Placements24; Polokwane; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Employee discounts

Growth opportunities

Job summary

Placements24 in Polokwane seeks an enthusiastic E-commerce Social Media Coordinator to support digital marketing efforts and build an online community. You will help create and schedule content, engage followers, and assist in campaigns to boost brand awareness and customer engagement.

The role offers a hybrid work setup with in-office collaboration and remote flexibility, ideal for someone passionate about social media and e-commerce who is eager to learn and contribute.

Qualifications

• Experience in social media management or digital marketing, preferably in e-commerce.
• Familiarity with major social platforms and best practices for audience engagement.
• Strong written and verbal communication with creative content ideas.

Responsibilities

• Assist in developing and scheduling engaging content for various social media platforms.
• Monitor channels for inquiries and respond in a brand-appropriate manner.
• Support campaigns and promotions and track basic metrics.

Skills

Social media management

Digital marketing

Content creation

Analytics

Communication

Education

Marketing or Communications degree (pursuing/holding)

Tools

Social platforms (FB/IG/Twitter)

Job description

About the Role

Our client is seeking an enthusiastic and organized E-commerce Social Media Coordinator to support their digital marketing efforts in Polokwane . This role is ideal for someone passionate about social media and e-commerce, eager to learn and contribute to building an online community. You will assist in the creation and scheduling of social media content, engage with followers, and help execute social media campaigns designed to drive brand awareness and customer engagement. This hybrid position allows for in-office collaboration and remote flexibility, fostering a dynamic work environment.

Key Responsibilities

• Assist in developing and scheduling engaging content for various social media platforms (e.g., Facebook, Instagram, Twitter).
• Monitor social media channels for customer inquiries, comments, and feedback, responding in a timely and brand-appropriate manner.
• Support the Social Media Manager in executing social media campaigns and promotions.
• Track key social media metrics and assist in compiling performance reports.
• Research industry trends and competitor activities to identify potential content ideas and engagement opportunities.
• Help manage social media advertising campaigns under the guidance of the marketing team.

Requirements

• Previous experience in social media management or digital marketing, preferably within e-commerce.
• Familiarity with major social media platforms and their respective best practices.
• Excellent written and verbal communication skills, with a creative flair for content.
• Basic understanding of social media analytics and reporting.
• Strong organizational skills and attention to detail.
• Currently pursuing or holds a degree in Marketing, Communications, or a related field.

Benefits

• Competitive annual salary and opportunities for advancement.
• Hybrid work model that promotes work-life balance.
• Employee discounts on products.
• Exposure to cutting-edge e-commerce and social media strategies.
• Supportive and collaborative team environment.