E-commerce Social Media Assistant

Placements24; Gqeberha; Hybrid; ZAR 83,000 - 165,000; Part time

Benefits offered by this job

Competitive hourly wage

Hybrid work arrangement

Gain experience in ecommerce

Exposure to analytics

Job summary

Placements24 is seeking an enthusiastic and detail-oriented E-commerce Social Media Assistant to support online marketing in Port Elizabeth. You will help create, schedule, and monitor social media content, build brand awareness, and engage with customers to strengthen the company's ecommerce presence.

Working with the Social Media Manager, you will handle graphics, captions, scheduling, and basic analytics in a fast-paced hybrid role that blends office and remote work.

Qualifications

• Experience in social media marketing or internship is advantageous.
• Understand major platforms and their functionalities.
• Strong written communication and eye for visuals.
• Able to work in a hybrid setting.

Responsibilities

• Create engaging social media posts with graphics and captions.
• Schedule and publish content across channels using management tools.
• Monitor channels for inquiries and respond appropriately.
• Track KPIs and compile basic reports.
• Research industry trends and competitors for ideas.
• Maintain content calendar and ensure timely posts.

Skills

Social media marketing

Content creation

Written communication

Team collaboration

Scheduling tools

Tools

Social media management tools

Job description

About the Role

Our client is seeking an enthusiastic and detail-oriented E-commerce Social Media Assistant to support their online marketing efforts in Port Elizabeth . This role involves assisting with the creation, scheduling, and monitoring of social media content, helping to build brand awareness and drive engagement for their e-commerce platform. You will work closely with the Social Media Manager to execute campaigns, interact with customers online, and contribute to the overall digital strategy. This is a fantastic opportunity for someone looking to gain hands-on experience in social media marketing within the fast-paced e-commerce sector, with a blend of office and remote work.

Key Responsibilities

• Assist in the creation of engaging social media posts, including graphics and captions, for various platforms.
• Schedule and publish content across different social media channels using management tools.
• Monitor social media channels for customer inquiries, comments, and feedback, responding appropriately.
• Support the Social Media Manager in tracking key performance metrics and compiling basic reports.
• Conduct research on industry trends and competitor activities to identify new content ideas.
• Help maintain the social media content calendar and ensure timely execution of posts.

Requirements

• Previous experience or internship in social media marketing or a related field is advantageous.
• Basic understanding of major social media platforms and their functionalities.
• Good written communication skills and an eye for visual content.
• Familiarity with social media scheduling tools is a plus.
• Ability to work effectively both independently and as part of a team in a hybrid setting.

Benefits

• Competitive hourly wage and potential for performance-based bonuses.
• Flexible hybrid work arrangement combining office presence and remote flexibility in Port Elizabeth .
• Opportunity to gain valuable experience in e-commerce and social media marketing.
• Exposure to content creation, community management, and analytics.
• Supportive team environment focused on learning and development.