Social Media and Community Engagement Specialist

Placements24; Soweto; Hybrid; ZAR 240,000 - 380,000; Full time

Benefits offered by this job

Performance incentives

Hybrid work model

Professional development

Wellness programs

Job summary

Placements24 in Soweto is seeking a vibrant Social Media and Community Engagement Specialist to build and nurture our client's online community.

You will craft engaging content, manage conversations, and develop campaigns that boost brand loyalty across Facebook, Instagram, and X.

This hybrid role offers professional development, a collaborative team, and a supportive environment focused on growth.

Qualifications

• Experience in social media management or digital marketing.
• Strong knowledge of major platforms (Facebook, Instagram, X) and engagement dynamics.
• Excellent written and verbal communication with an engaging online tone.
• Familiarity with Canva for basic content creation.

Responsibilities

• Develop and implement social media content calendars designed to increase audience engagement and brand awareness.
• Create and publish relevant, high-quality content across various social media platforms, including text, images, and videos.
• Actively monitor social media channels, respond to comments, messages, and mentions in a timely and brand-appropriate manner.
• Identify and engage with online communities, influencers, and brand advocates to foster positive relationships.
• Assist in the execution of social media campaigns and promotions, ensuring alignment with marketing objectives.
• Track social media engagement metrics and contribute to performance reports, providing insights on community sentiment and growth.

Skills

Social media management

Community engagement

Digital marketing

Content creation

Canva

Tools

Canva

Job description

About the Role

Our client is looking for a vibrant and engaging Social Media and Community Engagement Specialist to join their team in Soweto . This role is essential for building and nurturing our client's online community, fostering positive interactions, and enhancing brand loyalty through strategic social media activities. You will be responsible for creating compelling content, managing online conversations, and implementing engagement initiatives that resonate with our target audience, contributing to a dynamic and collaborative marketing effort.

Key Responsibilities

• Develop and implement social media content calendars designed to increase audience engagement and brand awareness.
• Create and publish relevant, high-quality content across various social media platforms, including text, images, and videos.
• Actively monitor social media channels, respond to comments, messages, and mentions in a timely and brand-appropriate manner.
• Identify and engage with online communities, influencers, and brand advocates to foster positive relationships.
• Assist in the execution of social media campaigns and promotions, ensuring alignment with marketing objectives.
• Track social media engagement metrics and contribute to performance reports, providing insights on community sentiment and growth.

Requirements

• Experience in social media management, community management, or digital marketing.
• Strong understanding of major social media platforms (e.g., Facebook, Instagram, Twitter) and their engagement dynamics.
• Excellent written and verbal communication skills, with a knack for conversational and engaging online interactions.
• Basic content creation skills, including familiarity with graphic design tools (e.g., Canva).
• Ability to multitask, manage time effectively, and respond to community needs promptly.
• Passion for building online communities and understanding customer needs.

Benefits

• Competitive salary with performance-based incentives.
• Hybrid work model offering flexibility between remote and in-office work.
• Opportunities for professional development and learning.
• A supportive and inclusive team environment in Soweto .
• Contribution towards wellness programs.