Social Care Support Worker - Remote

Placements24; East London; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Job summary

Placements24 is seeking a compassionate Social Care Support Worker to join our fully remote team in South Africa. You will assess client needs, provide emotional and practical support, and connect individuals with resources and services to enhance wellbeing and independence.

You will work autonomously from home, using digital tools to maintain confidential records, develop support plans, and collaborate with the remote team to share insights and best practices.

Qualifications

• Relevant qualification in Social Work or related field.
• Experience in social care or remote client interaction.
• Excellent communication, listening and empathy skills.
• Proficient with virtual platforms and digital records.

Responsibilities

• Conduct initial needs assessments via phone or video calls to understand client requirements.
• Provide empathetic emotional support and guidance to clients facing various challenges.
• Assist clients in accessing community resources, healthcare, and social services.
• Develop and monitor individualized support plans, ensuring clients' goals are met.
• Maintain accurate and confidential client records using designated software.
• Collaborate with the remote support team to share insights and best practices.

Skills

Communication

Empathy

Active listening

Remote work adaptability

Education

Social Work qualification

Tools

Video conferencing

Digital record-keeping systems

Job description

About the Role

Our client is looking for a compassionate and dedicated Social Care Support Worker to join their fully remote team, providing essential assistance to individuals in need. This role offers the flexibility to work from home while making a tangible difference in people's lives. You will be responsible for assessing client needs, offering emotional and practical support, and connecting them with appropriate resources and services. This is an ideal opportunity for a motivated individual passionate about social care and skilled in utilizing digital tools to deliver high-quality support remotely, contributing to client well-being and independence.

Key Responsibilities

• Conduct initial needs assessments via phone or video calls to understand client requirements.
• Provide empathetic emotional support and guidance to clients facing various challenges.
• Assist clients in accessing community resources, healthcare, and social services.
• Develop and monitor individualized support plans, ensuring clients' goals are met.
• Maintain accurate and confidential client records using designated software.
• Collaborate with the remote support team to share insights and best practices.

Requirements

• Relevant qualification in Social Work, Community Services, or a related field.
• Previous experience in a social care or support role, preferably with remote client interaction.
• Excellent communication, listening, and empathy skills, adapted for virtual settings.
• Proficiency in using virtual communication platforms and digital record-keeping systems.
• Ability to work autonomously, manage time effectively, and maintain professional boundaries in a remote setting.
• Understanding of the social challenges faced by individuals in communities across South Africa.

Benefits

• Competitive annual salary.
• Fully remote work arrangement for optimal work-life balance.
• Opportunities for ongoing professional development and training.
• Supportive virtual team environment with regular check-ins and supervision.
• The profound reward of making a positive impact on individuals' lives.