Community Support Worker - Remote Available

Placements24; Gauteng; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Competitive salary

Hybrid work schedule

Training & development

Supervision and support

Community impact

Job summary

Placements24 is seeking a compassionate Community Support Worker to assist individuals and families in Soweto. The role blends remote coordination with essential in-person visits, delivering guidance and connecting clients to vital resources within the community.

Ideal candidates will show empathy, strong listening and interpersonal skills, and the ability to manage a caseload in a hybrid work setup, while collaborating with partners and staying organized in records.

Qualifications

• Previous experience in social work, community support, counseling, or a related field.

Responsibilities

• Assess the needs of individuals and families, providing information and referrals to relevant social services and community resources.
• Offer emotional support and guidance to clients navigating challenging circumstances.
• Assist clients in accessing essential services such as healthcare, housing, education, and employment opportunities.
• Develop and maintain positive relationships with clients, community partners, and service providers.
• Maintain accurate and confidential client records, documenting interactions and progress.
• Plan and facilitate group activities or workshops aimed at community empowerment and well-being, both virtually and in person.

Skills

Empathy

Active listening

Interpersonal skills

Caseload management

Team collaboration

Virtual communication tools

Tools

Record-keeping software

Job description

About the Role

Our client is seeking a compassionate and dedicated Community Support Worker to provide essential assistance to individuals and families. This role offers a flexible hybrid work arrangement, allowing for remote coordination and client support, combined with necessary in-person visits within the Soweto community. You will be instrumental in connecting individuals with vital resources, offering guidance, and advocating for their needs. This position requires empathy, strong problem-solving skills, and a commitment to improving lives within the community, bridging remote support with local presence in Soweto .

Key Responsibilities

• Assess the needs of individuals and families, providing information and referrals to relevant social services and community resources.
• Offer emotional support and guidance to clients navigating challenging circumstances.
• Assist clients in accessing essential services such as healthcare, housing, education, and employment opportunities.
• Develop and maintain positive relationships with clients, community partners, and service providers.
• Maintain accurate and confidential client records, documenting interactions and progress.
• Plan and facilitate group activities or workshops aimed at community empowerment and well-being, both virtually and in person.

Requirements

• Previous experience in social work, community support, counseling, or a related field.
• Excellent interpersonal and active listening skills, with a demonstrated ability to empathize with diverse populations.
• Strong understanding of community resources and social services available in the Soweto area.
• Proficiency in using virtual communication tools and basic computer applications for record-keeping.
• Ability to work independently and manage a caseload, while also collaborating with a team in a hybrid work structure.
• A genuine commitment to serving the community and promoting social welfare.

Benefits

• Competitive salary and potential for performance-based incentives.
• Flexible hybrid work schedule providing work-life balance.
• Opportunities for ongoing training and professional development in support services.
• A deeply rewarding role where you make a tangible difference in people's lives.
• Supportive team environment and access to professional supervision.
• Contribute directly to the well-being of the Soweto community.