SMB Telesales Pro for SaaS & Fleet Solutions

Ctrack; Centurion; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Ctrack, a leading provider of vehicle tracking and fleet management solutions, is seeking an SMB Telesales Representative in South Africa. You will drive growth of our SMB portfolio, selling our comprehensive solution stack to new and existing customers while meeting monthly targets and delivering exceptional service.

The role requires a minimum of 3 years in telesales or cold calling, strong CRM and MS Office skills, and fluency in English.

Qualifications

• Matric certificate required; Sales/Call Centre qualification is a bonus.
• Minimum 3 years in telesales or cold calling, preferably SaaS/telematics/fleet tech.
• Proficient with Microsoft Office and CRM systems; fluent in English.

Responsibilities

• Drive SMB portfolio growth by meeting monthly targets and expanding new customer base.
• Conduct weekly cold-calling targets aligned with sales strategy and maintain an up-to-date pipeline.
• Deliver first-call resolution and ensure CSI remains above 90% while handling objections professionally.
• Collaborate with internal teams on renewals, installations, and billing queries to close deals.
• Maintain zero-churn focus by proactive customer engagement and upsell opportunities.

Skills

Communication skills

Negotiation

Cold calling

CRM proficiency

MS Office

Education

Matric / Grade 12

Sales/Call Centre qualification

Tools

CRM software

Job description

Ctrack, a leading provider of vehicle tracking and fleet management solutions, is seeking an SMB Telesales Representative in South Africa. You will drive growth of our SMB portfolio, selling our comprehensive solution stack to new and existing customers while meeting monthly targets and delivering exceptional service.

The role requires a minimum of 3 years in telesales or cold calling, strong CRM and MS Office skills, and fluency in English.