Site Supervisor

Greys Recruitment; South Africa; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Greys Recruitment is seeking a Site Supervisor to oversee daily site operations, coordinate employee activities, and maintain strong client relationships. The role supports HR, IR, payroll, health and safety, and general operational processes.

The successful candidate will ensure staffing requirements are met, manage attendance and performance, and lead a team to deliver productive site operations. A valid driver’s licence and robust communication skills are essential.

Qualifications

• Minimum 2 years' experience in a similar Site Supervisor role within TES, logistics, or warehousing.
• Proven experience in staff supervision and site operations.
• Sound knowledge of HR and IR processes.
• Excellent communication and interpersonal skills.
• Ability to lead and manage a team effectively.
• Strong organisational and problem-solving skills.
• Strong client relationship management skills.
• Valid Driver’s Licence.

Responsibilities

• Oversee day-to-day site operations and coordinate employees on site.
• Maintain client headcount and ensure shifts are filled.
• Monitor attendance, performance, and conduct; coordinate replacements as needed.
• Conduct regular check-ins and communicate effectively with employees.
• Build and maintain candidate pools to meet staffing needs; escalate as required.
• Maintain strong client relationships; provide staffing updates and address queries.
• Promote health, safety, and compliance across the site and ensure PPE is issued.
• Apply HR/IR processes, assist with disciplinary matters, and maintain records.
• Coordinate payroll-related timesheets and ensure accurate hours are captured.
• Provide accurate staffing information and keep records up to date.

Skills

Communication skills

Interpersonal skills

Team leadership

Organizational skills

Problem solving

Client relationship management

Ability to work under pressure

Tools

MS Excel

Job description

The successful candidate will be responsible for overseeing day-to-day site operations, coordinating employees, maintaining strong client relationships, ensuring staffing requirements are met, and supporting HR, IR, payroll, health and safety, and operational processes.

Key Responsibilities

Site Operations & Supervisor

• Assist with the coordination and supervision of employees on site.
• Ensure employee shifts are consistently filled and client headcount requirements are maintained.
• Monitor employee attendance, absenteeism, performance, and conduct.
• Coordinate replacement employees when required.
• Conduct regular employee check-ins and maintain effective communication with employees.
• Focus on productivity and operational efficiency on site.
• Build and maintain a pool of suitable candidates to meet client staffing requirements.
• Identify additional staffing requirements and communicate these to the relevant stakeholders

Client Relationship Management

• Maintain strong operational relationships with client representatives.
• Conduct regular client visits and understand client workforce requirements.
• Maintain high levels of client satisfaction.
• Respond promptly and professionally to staffing-related queries.
• Provide regular recruitment and staffing updates to clients.
• Resolve operational issues quickly and professionally.
• Escalate client concerns to the Branch Manager where required.

Health, Safety & Compliance

• Conduct basic site inductions and safety briefings.
• Assess and manage occupational health and safety hazards.
• Ensure appropriate site rules and procedures are implemented and maintained.
• Ensure employees are issued with the correct PPE.
• Ensure PPE distribution is properly recorded.
• Promote compliance with relevant health, safety, and legal requirements.
• Maintain an understanding of legal responsibilities relating to site operations and employee management.

HR, IR & Employee Relations

• Apply a sound understanding of labour-related HR and Industrial Relations (IR) processes.
• Address employee queries and operational concerns.
• Mediate and assist in resolving workplace issues.
• Assist with disciplinary processes and elevate HR/IR matters where required.
• Monitor employee conduct and performance.
• Assist with employee retention initiatives.
• Maintain accurate employee records.

Payroll & Administration

• Ensure timesheets are completed accurately and submitted on time.
• Work closely with payroll data and ensure employee hours are accurately captured.
• Maintain accurate staffing and employee records.
• Provide accurate operational and staffing information as required.

Minimum Requirements

• Minimum 2 years' experience in a similar Site Supervisor role within the Temporary Employment Services (TES), Logistics, or Warehousing industry.
• Proven experience in staff supervision and site operations.
• Sound knowledge of HR and IR processes.
• Proficiency in MS Excel.
• Excellent communication and interpersonal skills.
• Ability to lead and manage a team effectively.
• Strong organisational and problem-solving skills.
• Ability to work under pressure and manage multiple operational requirements.
• Strong client relationship management skills.
• Valid Driver’s Licence.