Branch Admin Manager - Centurion

City Logistics; Centurion; On-site; ZAR 420,000 - 540,000; Full time

Job summary

City Logistics is looking for a Branch Admin Manager for our Centurion branch. You will oversee all branch administrative and HR governance, payroll inputs, labor costs, and financial controls.

You will provide support to Operations, Transport, and Branch Customer Service, ensuring strong internal controls and timely reporting to Head Office Finance and HR.

Qualifications

• Matric/Grade 12 is required and a Diploma in Logistics, Warehouse or Operations is preferred.
• 2–3 years of warehouse operations experience with at least 1 year in a supervisory role.
• Proficiency with scanning systems, WMS, and delivery platforms (OnRoute).
• Solid understanding of OHS requirements and SOP discipline.

Responsibilities

• Own all branch administrative processes and governance.
• Oversee document flow across inbound, outbound, transport, operations and customer service.
• Ensure accurate payroll inputs and labour cost management.
• Reconcile invoices, timesheets, and cost allocations.
• Maintain filing systems and ensure auditability.
• Provide leadership to the Wages Clerk and Finance/HR Administrator.
• Support reporting accuracy for operations and branch management.

Skills

Branch administration

Payroll input validation

Team supervision

Document management

Education

Matric/Grade 12

Diploma in Logistics/Operations

Tools

WMS

OnRoute

Job description

Job category: Transport and Logistics Management

Location: Centurion

Contract: Permanent

Remuneration: Market Related

EE position: No

About our company

City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.Our extensive network throughout Southern Africa has been developed over 30 years, offering an exclusive supply chain solution, specializing in client and fleet requirements.This typically consists of a dedicated pool of vehicles and staff customized to the client’s operational needs, enabling the client to share the benefits of our procurement, maintenance and risk management capacity.We are passionate about what we do, passionate about Retail and service excellence.Let us be part of your solution.

Introduction

ARE YOU OUR NEXT BRANCH ADMIN MANAGER?City Logistics is seeking a Branch Admin Manager for our Centurion Branch.The Branch Admin Manager is responsible for all branch administrative, financial, and IR/HR governance, ensuring the integrity of payroll inputs, labour cost management, financial controls, and reporting accuracy. The role provides structured business support to Operations, Transport, Branch Customer Service, and the Branch Manager, ensuring alignment with Head Office Finance, IR, and HR requirements.The Branch Admin Manager ensures the branch operates with strong internal controls, accurate and compliant documentation, disciplined administrative processes, and timely reporting to support operational, financial, and people-related decision-making. This role also ensures that the Wages Clerk and Finance/HR Administrator deliver accurate, compliant administrative, payroll, and HR support while maintaining strict alignment with Head Office HR, IR, and Finance governance requirements, supporting the branch without duplicating Head Office functions.

YOUR CORE FOCUS AREAS:

• Own all branch administrative processes, ensuring compliance with SOPs and governance requirements.
• Oversee document flow across inbound, outbound, transport, operations, and customer service.
• Ensure accurate and secure management of PODs, manifests, waybills, checklists, compliance documents, and internal reports.
• Maintain filing systems (physical and digital), ensuring accessibility and auditability.
• Monitor and manage admin workloads, task allocation, and team performance.
• Validate all payroll inputs, including overtime, allowances, deductions, and leave.
• Reconcile labour broker invoices, timesheets, and cost allocations.
• Ensure biometric/time and attendance accuracy and resolve discrepancies.
• Track overtime percentages, absenteeism trends, and labour cost variances for the Branch Manager and Operations Manager.
• Support cost control by monitoring branch financial drivers, including consumables, stationery, utilities, overtime, and equipment.
• Prepare monthly cost variance reports for the Branch Manager.
• Support disciplinary processes through document preparation, scheduling, and recordkeeping.
• Ensure compliance with council requirements, labour legislation, company policies, and HR standards.
• Provide administrative support to the Operations, Transport, and Branch Customer Service teams.
• Assist Operations with reporting accuracy, including volumes, write-offs, returns, and exceptions.
• Serve as the primary liaison between the branch and Head Office Finance and HR for escalations, queries, and approvals.
• Provide leadership, supervision, and daily oversight to the Wages Clerk and Finance/HR Administrator, ensuring clarity of roles, task ownership, and performance expectations.
• Allocate and manage daily, weekly, and monthly administrative tasks, ensuring workload distribution and deadline compliance.
• Review and validate all work produced by the administration team, including payroll inputs, reconciliations, HR documentation, and financial records, before submission to Head Office Finance or HR.
• Conduct regular performance check-ins, coaching discussions, and skills development support for administration team members.
• Enforce compliance with internal controls, SOPs, HR policies, Finance governance, statutory requirements, and POPIA within the administration team.
• Ensure confidential handling of all employee, payroll, financial, and branch documentation.
• Address errors, backlogs, non-performance, or procedural breaches within the administration team promptly and fairly.
• Manage attendance, punctuality, professionalism, and operational discipline of all administration staff.
• Ensure the administration team escalates HR/IR and Finance matters to Head Office rather than acting outside their delegated authority.
• Maintain clear boundaries between branch administrative duties and Head Office HR, IR, and Finance responsibilities, ensuring no duplication or overreach.
• Matric / Grade 12.
• Diploma in Logistics, Warehouse, or Operations (preferred).
• 2–3 years\' warehouse operations experience, with at least 1 year in a supervisory role.
• Proficiency with scanning systems, Warehouse Management Systems (WMS), and delivery technology platforms (e.g. OnRoute).
• Working knowledge of OHS requirements and SOP discipline.
• Experience managing a shift-based, high-volume delivery environment is advantageous.
• Respect and Care: Always show respect, care for, and treat everyone fairly while putting people first.
• Integrity and Loyalty: Display loyalty, act with integrity, and always do the right thing.
• Can Do: Demonstrate a positive, can-do attitude, believe in yourself, and live the Company\'s values.
• Continuous Improvement: Be committed to continuous improvement, embrace innovation, and continuously learn to stay ahead.