Shop Assistant / Cashier x 4 New Junction

Clicks Group Limited; Johannesburg; On-site; ZAR 78,000 - 123,000; Full time

Job summary

Clicks Group in Johannesburg is seeking a customer-focused team member to support store operations. You will handle cash and sales at the point of sale, promote the Clicks clubcard, enroll new members, and maintain accurate till practices.

You will also assist with merchandising and store standards, stay informed on promotions, and deliver friendly service that reflects the brand. Prior experience in retail FMCG is desirable; maths and English at Grade 12 level preferred.

Qualifications

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• Execute POS operations accurately and efficiently at the point of sale.
• Maintain high accuracy when scanning merchandise and handling payments.
• Promote the Clicks clubcard and enroll new members to hit targets.
• Create a positive customer experience and act as a brand ambassador.
• Maintain merchandising standards and store housekeeping per guidelines.
• Stay informed on promotions and product knowledge to assist customers.

Skills

Planning

Problem-solving

Customer orientation

Relating & networking

Following instructions

Delivering results

Teamwork

Persuading & influencing

Pressure handling

Education

Grade 12 (Maths/English 50%)

Job description

Listing reference: click_026892

Listing status: Online

Apply by: 29 September 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Johannesburg

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level