Shop Assistant / Cashier

Clicks Group Limited; Benoni; On-site; ZAR 100,000 - 156,000; Full time

Job summary

Clicks Group is seeking a motivated in-store operative to support point-of-sale activities, promote clubcard membership, and deliver friendly customer service. You will handle cash accurately, assist customers with promotions, and maintain product presentation across the store.

The role emphasizes teamwork and adherence to store standards. Desirable candidates possess retail/FMCG experience, a Grade 12 with Maths and English, and strong communication skills to contribute to a positive shopping

Qualifications

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment
• Desirable: Maths and English at Grade 12 level (50%+ min)

Responsibilities

• Efficiently execute all in-store operational activities at the point of sale.
• Maintain high accuracy when scanning merchandise and processing payments, including clubcard rewards.
• Ensure safe cash handling at all times.
• Promote Clicks' clubcard and enroll new members to hit targets.
• Update customers on promotions to boost sales and create a positive shopping experience.
• Deliver superior service as a brand ambassador with a friendly, professional approach.
• Maintain merchandising and housekeeping per store standards.
• Support the group’s vision to be the customer’s first choice health and beauty retailer.
• Maintain up-to-date product knowledge to provide accurate information.

Skills

Planning

Organising

Problem-solving

Customer orientation

Relating & networking

Persuasion

Education

Grade 12 Maths & English

Job description

Listing reference: click_027900

Listing status: Online

Apply by: 12 November 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level