Shop Assistant / Cashier x4 - Clicks Tembisa Mall

Clicks Group Limited; South Africa; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Clicks Group in Kempton Park is seeking a Store Associate to efficiently execute all point-of-sale activities and deliver excellent customer service. You will scan merchandise, handle payments, enroll new Clicks clubcard members, promote promotions, and maintain store standards.

Your role focuses on accurate cash handling, high service levels, and active participation in merchandising and stock knowledge to support the retailer’s aim of being the customer’s first choice of health and beauty

Qualifications

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Responsibilities

• Execute all operational activities at the point of sale in a timely and efficient manner.
• Maintain high levels of accuracy when scanning merchandise and collecting payment for goods, including clubcard rewards.
• Ensure the safe handling of cash at all times.
• Proactively promote the Clicks' clubcard and enroll new clubcard members to achieve targets.
• Inform customers about promotions to positively affect sales and ensure customers "feel good and pay less".
• Deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• Maintain merchandising and general housekeeping duties according to store and visual merchandise standards.
• Support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• Maintain updated knowledge on products, ranges, promotions and events to provide the correct information to customers at all times.

Skills

Planning

Problem solving

Customer orientation

Networking

Instructions & procedures

Delivering results

Teamwork

Persuasion

Pressure management

Education

Grade 12 Maths

Grade 12 English

Job description

Listing reference: click_025790

Listing status: Online

Apply by: 30 July 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Kempton Park

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level