Shop Assistant / Cashier X4 - Clicks Honeycrest

Clicks Group; Randburg; Sur place; ZAR 67 000 - 112 000; Plein temps

Résumé du poste

Clicks Group in Randburg is seeking a frontline retail associate to manage POS transactions, promote the Clicks clubcard, and deliver excellent customer service. You will maintain stock appearance, run promotions, and ensure accurate cash handling while supporting merchandising standards.

The ideal candidate has a retail/FMCG background with numeracy skills and a customer-focused mindset, able to work in a fast-paced store environment and collaborate with teammates.

Qualifications

• Basic maths calculations and numeracy are required.
• Retail/FMCG background preferred with merchandising knowledge.
• Understanding of stock management and customer service excellence.

Responsabilités

• Efficiently execute all in-store point-of-sale activities in a timely manner.
• Maintain accuracy when scanning items and processing payments, including clubcard enrolment.
• Ensure safe handling of cash at all times and protect store assets.
• Promote Clicks' clubcard and enroll new members to hit targets.
• Highlight promotions to customers to drive sales and positive experience.
• Deliver superior customer service as a brand ambassador.
• Maintain merchandising standards and store housekeeping per visual guidelines.
• Keep product knowledge up-to-date to advise customers accurately.

Connaissances

Cash handling

Customer service

POS operations

Merchandising

Clubcard enrollment

Planning and organising

Problem-solving

Teamwork

Communication

Working under pressure

Formation

Grade 12 with Maths and English

Description du poste

Listing reference: click_027860

Listing status: Online

Apply by: 9 November 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Randburg

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level