Shop Assistant / Cashier x 5 Clicks Broadacres

Clicks Group Limited

Sandton

Sur place

ZAR 100 000 - 145 000

Plein temps

14 jours+

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Résumé du poste

Clicks Group in South Africa seeks an in-store operations assistant to deliver service excellence at the point of sale and manage cash handling, clubcard enrollment, and promotions. The role emphasizes accuracy, merchandising, and customer-focused service.

You will build product knowledge, assist customers, enroll clubcard members, and contribute to a positive shopping experience as a brand ambassador.

Qualifications

Basic maths and numeracy for cash handling
Retail/FMCG exposure preferred
Understanding of stock management procedures
Commitment to customer service excellence
Ability to plan, organise and prioritise tasks
Strong problem-solving and interpersonal skills

Responsabilités

Efficiently execute all operational activities at the point of sale in a timely manner.
Maintain high accuracy when scanning merchandise and processing payments, including clubcard rewards.
Ensure safe cash handling at all times.
Promote Clicks' clubcard and enroll new members to hit targets.
Make customers aware of promotions to drive sales and promote positive experiences.
Deliver superior customer service as a brand ambassador with a friendly, professional approach.
Maintain merchandising standards and general housekeeping in line with store guidelines.
Support the Group’s vision to be customers' first choice in health and beauty by living company values.
Maintain up-to-date knowledge on products, ranges, promotions and events to inform customers.

Connaissances

Basic maths

Retail/FMCG background

Stock management understanding

Customer service excellence

Planning and organising

Problem-solving

Customer orientation

Relating and networking

Following instructions

Delivering results

Teamwork

Persuading and influencing

Formation

Maths 50% and English 50% Grade 12

Description du poste

Listing reference: click_026909

Listing status: Online

Apply by: 29 September 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills: