Shop Assistant / Cashier - X4 Clicks Fairlands Walk

Clicks Group Limited; Randburg; On-site; ZAR 100,000 - 134,000; Full time

Job summary

Clicks Group in Randburg is seeking a Customer Service/ Retail Associate to efficiently run POS, handle cash, and promote clubcard rewards, delivering a positive shopping experience.

You will maintain merchandising standards, stay informed on promotions, and act as a brand ambassador, ensuring accurate scanning and friendly service.

Qualifications

• Retail/FMCG store operations experience desirable.
• Knowledge of clubcard programs and promotions is helpful.
• Basic maths and cash-handling awareness desired.

Responsibilities

• Execute all POS and front-end operations accurately and timely.
• Maintain accuracy when scanning merchandise and processing payments.
• Promote the Clicks clubcard and enroll new members to hit targets.
• Highlight promotions to boost sales and enhance the customer experience.
• Deliver friendly, professional service and act as a brand ambassador.

Skills

Planning

Problem-solving

Customer orientation

Relating and networking

Instructions and procedures

Delivering results

Teamwork

Persuasion

Pressure handling

Education

Grade 12 Maths/English

Job description

Listing reference: click_026223

Listing status: Online

Apply by: 1 September 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Randburg

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level