Shop Assistant Cashier

Clicks Group Limited; Oudtshoorn; Sur place; ZAR 180 000 - 240 000; Plein temps

Résumé du poste

Clicks Group Oudtshoorn is seeking a customer-focused associate to handle POS transactions, cash handling, and clubcard enrollment. The role emphasizes efficient service, accurate scanning, and promoting promotions to enhance sales.

You will help deliver a positive in-store experience and maintain merchandising standards. Desirable: Maths and English at Grade 12 level; customer-facing FMCG experience is a plus.

Qualifications

• Basic maths calculations and numeracy.
• Retail/FMCG store operations understanding.
• Knowledge of customer service excellence and promotions.

Responsabilités

• Efficiently execute POS operations and cash handling.
• Promote Clicks clubcard and enroll new members.
• Deliver friendly, professional service and maintain visual standards.
• Engage customers, promote promotions and drive sales.

Connaissances

Planning & organising

Customer service

Problem solving

Interpersonal skills

Following procedures

Formation

Grade 12 Maths & English

Description du poste

Listing reference: click_027751

Listing status: Online

Apply by: 2 November 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Oudtshoorn

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

lExperience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level