Shop Assistant / Cashier x 2 Clicks Welgemoed

Clicks Group Limited; Bellville; On-site; ZAR 100,000 - 156,000; Full time

Job summary

Clicks Group seeks a dedicated team member to perform in-store POS operations, handle cash securely and promote clubcard enrollment. You will ensure accurate scanning, manage promotions and deliver friendly, efficient service. A retail/FMCG background is desirable and Maths/English at Grade 12 level is expected.

You will be part of a team focused on merchandising, store standards and a positive customer experience, contributing to the company’s status as a preferred health and beauty retailer.

Qualifications

• Maths and English at Grade 12 level (50% minimum).
• Retail/FMCG background and understanding of merchandising principles desirable.
• Stock management knowledge considered when applying.

Responsibilities

• Execute all POS operational activities accurately and efficiently.
• Maintain cash handling accuracy at all times.
• Promote Clicks clubcard and enroll new members to hit targets.
• Inform customers about promotions to boost sales and satisfaction.
• Deliver superior customer service as a brand ambassador.

Skills

Planning

Organising

Customer service

Problem solving

Communication

Persuasion

Education

Grade 12 Maths (50%)

Grade 12 English (50%)

Job description

Listing reference: click_027408

Listing status: Online

Apply by: 18 October 2026

Position summary

Industry: FMCG & Supply Management

Job category: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

Remuneration: market related

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group's vision to be the customer's first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level