Shop Assistant Cashier X1 - Clicks Hartswater

Clicks Group Limited; Hartswater; On-site; ZAR 150,000 - 190,000; Full time

Job summary

Clicks Group is hiring for a permanent role in Hartswater to deliver service excellence at the point of sale, promote clubcard participation, and maintain merchandising standards. You will handle cash, provide friendly support, and contribute to a positive in-store experience.

Applicants should have a retail/FMCG background and good maths and English skills, with a focus on accuracy and customer satisfaction in a fast-paced environment.

Qualifications

• Experience in a customer-facing role in a retail/FMCG store.

Responsibilities

• Execute point of sale operations accurately and efficiently.
• Promote Clicks clubcard and enroll new members.
• Promote promotions to drive sales.
• Deliver friendly, professional service and act as brand ambassador.
• Maintain store merchandising and housekeeping to standards.
• Handle cash safely and maintain transaction integrity.

Skills

Customer service

Planning & organising

Problem solving

Sales/upselling

Teamwork

Following procedures

Communication

Accuracy

Cash handling

Promotions

Education

Grade 12 Maths & English

Job description

Listing reference: click_027074

Listing status: Online

Apply by: 8 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: FMCG, Retail, Wholesale and Supply Chain

Location: Hartswater

Contract: Permanent

Remuneration: Market Related

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level