Shop Assistant Cashier

Clicks Group Limited; Richards Bay; Presencial; ZAR 70.000 - 105.000; Jornada completa

Descripción de la vacante

Clicks Group operates in Richards Bay, delivering service excellence through efficient customer service and POS activity to drive a positive shopping experience.

In this permanent in-store role, you will handle cash, enroll clubcard members, promote promotions, and maintain merchandising standards while delivering friendly, accurate service to every customer.

Formación

• Basic maths calculations
• Retail/FMCG merchandising knowledge
• Stock management understanding
• Customer service excellence knowledge

Responsabilidades

• Execute operational activities at the point of sale in a timely and efficient manner.
• Promote the Clicks' clubcard and enroll new clubcard members to meet targets.
• Maintain accurate cash handling and secure payments at all times.
• Deliver superior customer service by acting as a brand ambassador and providing friendly professional service.
• Maintain merchandising and housekeeping standards per store guidelines.
• Keep updated knowledge on products, promotions and events to assist customers.

Conocimientos

Planning and organising

Problem solving

Customer orientation

Relation & networking

Following instructions

Delivering results

Teamwork

Persuading & influencing

Resilience under pressure

Educación

Maths and English Grade 12

Descripción del empleo

Listing reference: click_027793

Listing status: Online

Apply by: 4 November 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education

• Desirable: Maths 50% and English 50% at Grade 12 level