Shop Assistant / Cashier - Clicks Hartenbos

Clicks Group Limited; Cape Town; Vor Ort; ZAR 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Restaurant-friendly career path (no)

Zusammenfassung

Clicks Group in Cape Town is seeking a permanent Retail Associate to deliver service excellence through POS operations, cash handling, and effective merchandising in-store to create a positive customer experience.

You will maintain accurate transactions, promote the Clicks clubcard, enroll new members, and help customers discover promotions while upholding store standards.

Qualifikationen

• Basic maths calculations.
• Retail/FMCG background and understanding of merchandising and promotions principles.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Aufgaben

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To promote the Clicks clubcard and enroll new clubcard members to achieve targets.
• To make customers aware of promotions to positively affect sales and ensure customers feel good and pay less.

Kenntnisse

Planning & organising

Problem-solving

Customer orientation

Relating & networking

Following instructions

Delivering results

Teamwork

Persuading & influencing

Coping with pressure

Ausbildung

Grade 12 (Maths 50% & English 50%)

Jobbeschreibung

Listing reference: click_027706

Listing status: Online

Apply by: 29 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Cape Town

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.


• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.


• To ensure the safe handling of cash at all times.


• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.


• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".


• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.


• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.


• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.


• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations


• Retail/FMCG background and understanding of merchandising and promotions principles


• Understanding of stock management procedures


• Knowledge of customer service excellence

Skills:

• Planning and organising skills


• Problem-solving skills


• Strong customer orientation


• Relating and networking


• Following instructions and procedures


• Delivering Results and Meeting Customer Expectations


• Working with people


• Persuading and Influencing


• Planning and Organising


• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level