Shop Assistant / Cashier

Clicks Group Limited; Gauteng; On-site; ZAR 96,000 - 131,000; Full time

Benefits offered by this job

Competitive hourly rate

Health insurance

Retirement savings plan options

Employee discounts

Supportive team environment

Job summary

Clicks Group Limited in Soweto is seeking a reliable Retail Cashier Supervisor to oversee cashier operations in a busy store. You will supervise the cashier team, manage cash handling, balance tills, and ensure accurate transactions while delivering excellent customer service at the point of sale.

The ideal candidate has proven supervisory experience, solid POS knowledge, strong cash management and communication skills, and the ability to work under pressure.

Qualifications

• Experience as Cashier Supervisor or similar with supervisory duties.
• Strong understanding of POS systems and cash handling procedures.
• Excellent cash management and basic accounting skills.
• Leadership, communication, and problem-solving abilities.
• Ability to work accurately under pressure and manage multiple priorities.
• Customer-focused attitude and commitment to service excellence.

Responsibilities

• Supervise and coordinate the daily activities of the cashier team.
• Ensure all customer transactions are processed accurately and efficiently using the POS system.
• Manage cash handling procedures, including balancing tills, preparing deposits, and monitoring cash flow.
• Train new cashiers on store policies, procedures, and customer service expectations.
• Address and resolve customer issues or complaints related to transactions or payments.
• Maintain a clean and organized checkout area, ensuring all necessary supplies are available.

Skills

Cash handling

POS systems

Leadership

Communication

Problem-solving

Prioritization

Tools

POS software

Job description

Retail Cashier Supervisor

Our client is looking for a reliable and experienced Retail Cashier Supervisor to oversee the cashier operations at their busy store in Soweto. This role is crucial for ensuring efficient and accurate transaction processing, managing the cashiers, and maintaining high standards of customer service at the point of sale. You will be responsible for supervising the cashier team, handling cash management duties, and resolving any transaction-related issues. The ideal candidate is detail-oriented, possesses strong leadership qualities, and is committed to providing a smooth and positive checkout experience for all customers.

Key Responsibilities

• Supervise and coordinate the daily activities of the cashier team.
• Ensure all customer transactions are processed accurately and efficiently using the POS system.
• Manage cash handling procedures, including balancing tills, preparing deposits, and monitoring cash flow.
• Train new cashiers on store policies, procedures, and customer service expectations.
• Address and resolve customer issues or complaints related to transactions or payments.
• Maintain a clean and organized checkout area, ensuring all necessary supplies are available.

Requirements

• Proven experience as a Cashier Supervisor or in a similar role with supervisory responsibilities.
• Strong understanding of point-of-sale (POS) systems and cash handling procedures.
• Excellent cash management and basic accounting skills.
• Good leadership, communication, and problem-solving abilities.
• Ability to work accurately under pressure and manage multiple priorities.
• A customer-focused attitude and a commitment to service excellence.

Benefits

• Competitive hourly rate with opportunities for advancement.
• Health insurance and retirement savings plan options.
• Generous employee discounts on store products.
• A supportive team environment focused on operational efficiency.
• Valuable supervisory experience in a retail setting in Soweto.