Retail Operations Supervisor

Placements24; Soweto; On-site; ZAR 180,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Performance incentives

Professional development

Job summary

Placements24 is seeking a diligent Retail Operations Supervisor to join our Soweto store. You will oversee stock management, maintain operational standards, and support the sales team in delivering excellent customer service.

The ideal candidate will have retail operations or supervisory experience, strong organizational and time-management skills, and knowledge of inventory management and POS systems. Flexibility to work weekends and holidays is required.

Qualifications

• Experience in retail operations or supervisory roles.
• Strong organizational and time-management skills.
• Knowledge of inventory management and POS systems.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Willingness to work varied shifts, including weekends and holidays.

Responsibilities

• Supervise daily store operations, ensuring adherence to company policies and procedures.
• Manage inventory levels, conduct stock takes, and process incoming shipments accurately.
• Maintain store presentation, including visual merchandising and cleanliness standards.
• Support the sales team by ensuring products are available and displays are engaging.
• Handle customer inquiries and operational issues, escalating when necessary.
• Assist with staff scheduling and training on operational tasks.

Skills

Retail experience

Supervisory experience

Organizational skills

Time management

Communication skills

Teamwork

Flexibility

Interpersonal skills

Tools

POS systems

Inventory software

Job description

About the Role

Our client is seeking a diligent and proactive Retail Operations Supervisor to join their team in Soweto, Gauteng . This role is critical for ensuring the efficient and smooth day-to-day running of the store. You will oversee stock management, maintain operational standards, and support the sales team in delivering excellent customer service. This is an excellent opportunity for an individual with strong organizational skills and a passion for retail operations to make a significant contribution.

Key Responsibilities

• Supervise daily store operations, ensuring adherence to company policies and procedures.
• Manage inventory levels, conduct stock takes, and process incoming shipments accurately.
• Maintain store presentation, including visual merchandising and cleanliness standards.
• Support the sales team by ensuring products are available and displays are engaging.
• Handle customer inquiries and operational issues, escalating when necessary.
• Assist with staff scheduling and training on operational tasks.

Requirements

• Previous experience in a retail operations or supervisory role.
• Strong organizational and time-management skills.
• Knowledge of inventory management principles and POS systems.
• Excellent communication and interpersonal abilities.
• Ability to work independently and as part of a team.
• Flexibility to work various shifts, including weekends and holidays.

Benefits

• Competitive salary and potential for performance incentives.
• Opportunities for professional development in retail operations.
• Employee discounts on store merchandise.
• A supportive and collaborative work environment in Soweto .
• Gain valuable experience in managing store operations.