Shipping Coordinator

Boardroom Appointments; Gqeberha; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Boardroom Appointments seeks a logistics professional to lead shipping, despatch and warehouse operations. You will plan and execute shipping plans, coordinate transport resources, and ensure smooth, compliant processes across receipt, storage and dispatch of goods.

The role requires coordinating with suppliers, customers and internal teams to optimise inventory, reduce costs and improve service levels. On-site, with strong emphasis on safety and efficiency.

Qualifications

• Diploma in Logistics or Warehouse Management (NQF 6) or related field.
• Experience managing shipping and despatch operations is preferred.
• Knowledge of Incoterms and export documentation is beneficial.
• Experience with SAP inventory and shipping postings is advantageous.

Responsibilities

• Manage and support Shipping and Administrative Despatch operations.
• Develop and execute Shipping plan aligned with Logistics strategy and budget.
• Plan loads with transport providers to maximize deck-space and load mass.
• Ensure accurate invoicing and documentation for shipped products.

Skills

Shipping operations

Warehouse operations

Compliance

Customer service

Staff supervision

Cost controls

Education

Diploma in Logistics or Warehouse Management (NQF 6)

Tools

SAP

Job description

Experience:

• Diploma in Logistics or Warehouse Management or related fields (NQF 6)

Shipping Operations and Administration

• Manage, plan, and provide support to all Shipping and Administrative Despatch operations.
• Develops and executes the Shipping plan.
• Aligns agreements and improvement projects with Planning and Logistics plan and strategy, budget, and applicable legislation.
• Plans and organizes with Transporter service providers, the resources (vehicles) required to load and transport product.
• Plans loads towards maximizing the optimal utilization of deck-space and load-mass of vehicles.
• Manages fast turn-around of all vehicles when loading.
• Plans all shipments in accordance with customer requirements (distribution instructions, STOs, and specific allocations).
• Coordinates and maintains integrity of Goods in Transit.
• Supplies OEM customers in line with required JIT and Kan-ban protocols, as applicable.
• Manages the process of invoicing and preparation of all documentation for products shipped.
• Executes all export-related administration as per governing rules, regulations, and legislation applicable to various Incoterms, Customers, and Countries shipped to.
• Captures and processes data daily and assists with any administrative matters when needed.
i>Manages the loading of all trucks and containers as per SOPs.

Warehouse Operations

• Controls and maintains the condition of the warehouse and loading facilities to ensure optimum conditions and safety for people and assets.
• Ensures all warehouse-related processes function optimally, including:
  • Inbound Processing for goods received.
  • Outbound Processing for goods being delivered to customers or branches.
  • Warehousing and storage for the internal movement of products within the warehouse.
• Manages the process for handling returns, defective products, and damaged goods.
• Ensures housekeeping standards are implemented and maintained.
• Applies lean management principles to reduce waste, improve process flow, and reduce costs.
• Formulates and implements policies and procedures towards the continuous improvement of Warehouse and Shipping Department operations.
• Coordinates and directs methods and systems to ensure maximum security is maintained in the warehouse and despatch areas to minimize damage or loss within or on route.
• Coordinates and ensures the accuracy of receipt of product into Shipping Department and posting of transactions to SAP timely.
• Manages the process of confirmation of all finished products and receipt into Finished Goods.
• Controls inventory accuracy through cycle and month-end counts.
• Maintains FIFO on all products.
• Ensures product, materials, and equipment preservation.
• Conducts inspections, audits, and maintains related/relevant administration.
• Keeps abreast with technological advancements in the field to maintain a competitive advantage.
• Manages relationships with third-party logistics providers (3/4PLs), if applicable.
• Monitors inventories and implements appropriate actions to rotate/manage redundant or slow-moving stock, preventing obsolescence.
• Investigates incidents of poor inventory accuracy and stock-outs, formulates and implements corrective and preventative actions.
• Coordinates storage and transport to/from off-site storage of materials (when applicable) and related costs.
• Ensures effective preservation and maintenance of buildings, tools, and other facilities.
• Participates in training to upgrade skills, develop methods, and systems, and stay current with technologies in Inventory Control.

Compliance

• Operates and manages operations, people, and facilities in compliance with all rules and regulations, whether company or legal requirements.
• Operates within controls and procedures to ensure the integrity of The Company.
• Identifies and monitors risks within own department and area of responsibility.
• Assists in maintaining a risk register, reporting discrepancies or areas of concern to management.
• Ensures compliance with all relevant regulations and policy frameworks to prevent fruitless, wasteful, and irregular expenditure.
• Updates and maintains SOPs and safety practices on an ongoing basis, ensuring staff duties are fulfilled as prescribed by OSH Act standards.
• Ensures staff adhere to/complies with the necessary SHEQ policies and SOPs.
• Continuously strives to reduce blood lead levels in hazardous environments, aligned with Health and Safety standards.

Customer Service Management

• Maintains effective working relationships with customers (both internal and external) to provide the highest quality of services.
• Represents The Company in meetings with relevant stakeholders.
• Identifies and solves problems creatively, demonstrating a high level of integrity in line with The Company's core values.
• Reports to Management on internal stakeholder-related matters.
• Maintains relationships in accordance with policies, procedures, legal requirements, and stakeholder management system requirements.
• Attends to customer queries on delivery, packaging, transport, etc., of finished products.

Staff Supervision

• Ensures that all employees have signed performance agreements.
• Monitors and measures performance quarterly by conducting employee appraisals.
• Collaborates with HR to identify staff performance objectives, potential development areas, and action plans.
• Ensures ongoing training and development of employees.
• Addresses employee relations matters fairly and promptly.

Cost and Financial Controls

• Contributes to the budget preparation process.
• Promotes the effective, efficient, economical, and transparent use of financial and other resources.
• Ensures overtime remains within budgetary and authority limits.
• Approves purchases in line with company authorization levels.

The Company Values

• Living the The Company Values to stay on course toward stated objectives and ensuring a culture of passion and performance:
  • Honesty and Integrity
  • Mutual Respect, Trust, and Dignity
  • Openness and Transparency
  • Participation, Cooperation, and Teamwork
  • Performance and Accountability
  • Passion and Commitment