Supply Chain Coordinator

Boardroom Appointments; Johannesburg; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Boardroom Appointments is seeking a senior logistics professional in Gauteng to lead transport and distribution operations. The role focuses on optimizing transport processes, coordinating loading/offloading, and ensuring accurate dispatch documentation.

The ideal candidate holds a Diploma in Logistics or related field, has 3-5 years in a warehouse or supply chain environment with at least 3 years at senior management level, and demonstrates strong data analysis skills.

Qualifications

• Must have a Diploma in Logistics, Operations, Supply Chain, Business, or a similar field (NQF 7).
• 3-5 years experience in a Warehouse or Supply Chain environment, with at least 3 years at the Senior Management level.

Responsibilities

• Analyze, control, and optimize transport processes.
• Plan, coordinate, and monitor vehicle loading and offloading.
• Ensure accurate documentation for dispatched goods.
• Liaise with transport partners for daily planning and deliveries.
• Collect and analyze data on route efficiency, fuel consumption, delivery times, and costs.
• Develop transportation metrics and KPIs to track performance.
• Evaluate transport vendors and ensure compliance with SLAs and cost targets.
• Host monthly reviews of SLA compliance.
• Assist in negotiating contracts with carriers based on performance data.
• Manage claims and incidents per policy.
• Review and optimize transport, material handling, and system processes.
• Collaborate with warehouse and sales teams to implement changes.
• Conduct cost-benefit analyses on transport initiatives.
• Monitor transportation expenses for cost-saving opportunities.
• Analyze routing data for efficient delivery schedules.
• Address Transport Non-Compliance Requests (NCRs) promptly.
• Maintain relationships with customers to ensure high service quality.
• Resolve customer complaints swiftly and provide feedback.
• Represent the company in stakeholder meetings.
• Collaborate with customer service teams to enhance delivery performance.
• Visit customers to understand their constraints regarding loading and offloading.
• Ensure operations comply with laws and regulations, including safety standards.
• Develop and enforce safety protocols to prevent workplace accidents.
• Implement emergency procedures and train staff accordingly.
• Maintain a quality assurance program and risk register.
• Ensure compliance with internal and external audit findings.
• Educate the transport team on labor legislation and compliance policies.
• Report on activities and progress to support business objectives.
• Ensure correct billing processes with Finance.
• Identify cost-reduction opportunities without sacrificing efficiency.
• Monitor expenditure against budget and promote resource efficiency.
• Prepare detailed reports on transport performance, including KPIs.
• Document vehicle maintenance, safety compliance, and incident reports.
• Provide insights on transportation costs and efficiency improvements.
• Compile periodic summary reports for management on transportation activities.

Skills

Excel

SQL

Power BI

WMS

Data analysis

MRP

Transport ops

Project management

MS Office

KPIs

Education

Diploma in Logistics

Tools

SAP

ERP Systems

Power BI

Job description

• Must have a Diploma in Logistics, Operations, Supply Chain, Business, or a similar field (NQF 7).
• 3-5 years experience in a Warehouse or Supply Chain environment, with at least 3 years at the Senior Management level.

Technical Competencies (Knowledge/Systems/Legislation)

• Proficiency in data analysis tools (e.g., Excel, SQL, Power BI, SAP) and Transportation Management System (TMS).
• Clear understanding of Warehouse Management System (WMS).
• Knowledge of Warehousing and Distribution processes and procedures.
• Solid understanding of transport operations, logistics processes, and supply chain management.
• Computer Literacy (MS Office Suite; SAP, ERP Systems, and job-specific software systems).
• Knowledge of relevant Business Processes.
• Knowledgeable in Material Resource Planning (MRP).
• Project Management.
• Demonstrated use of performance metrics to measure the effectiveness of the supply chain.

Responsibilities:

• Transport Process Management
  • Analyze, control, and optimize transport processes for efficient and cost-effective movement of goods.
  • Contribute to strategic and operational plans to meet transportation objectives and budget.
  • Plan, coordinate, and monitor vehicle loading and offloading.
  • Ensure accurate documentation for dispatched goods.
  • Liaise with transport partners for daily planning and deliveries.
  • Collect and analyze data on route efficiency, fuel consumption, delivery times, and costs.
  • Develop transportation metrics and KPIs to track performance.
  • Evaluate transport vendors and ensure compliance with SLAs and cost targets.
  • Host monthly reviews of SLA compliance.
  • Assist in negotiating contracts with carriers based on performance data.
  • Manage claims and incidents per policy.
• System and Process Optimization
• Review and optimize transport, material handling, and system processes for improved flow.
• Analyze current transportation processes and recommend improvements.
• Collaborate with warehouse and sales teams to implement changes.
• Conduct cost-benefit analyses on transport initiatives.
• Monitor transportation expenses for cost-saving opportunities.
• Analyze routing data for efficient delivery schedules.
• Address Transport Non-Compliance Requests (NCRs) promptly.
• Customer Service
  • Maintain relationships with customers to ensure high service quality.
  • Resolve customer complaints swiftly and provide feedback.
  • Represent the company in stakeholder meetings.
  • Collaborate with customer service teams to enhance delivery performance.
  • Visit customers to understand their constraints regarding loading and offloading.
• Compliance
  • Ensure operations comply with laws and regulations, including safety standards.
  • Develop and enforce safety protocols to prevent workplace accidents.
  • Implement emergency procedures and train staff accordingly.
  • Maintain a quality assurance program and risk register.
  • Ensure compliance with internal and external audit findings.
  • Educate the transport team on labor legislation and compliance policies.
• Reporting
  • Report on activities and progress to support business objectives.
  • Ensure correct billing processes with Finance.
  • Identify cost-reduction opportunities without sacrificing efficiency.
  • Monitor expenditure against budget and promote resource efficiency.
  • Prepare detailed reports on transport performance, including KPIs.
  • Document vehicle maintenance, safety compliance, and incident reports.
  • Provide insights on transportation costs and efficiency improvements.
  • Compile periodic summary reports for management on transportation activities.